I recently had the pleasure of contacting the Keywest Visitors Center, and I must say, my experience was nothing short of exceptional! From the moment I called, their team was incredibly engaging and attentive to my needs. They listened carefully to my problem and took the time to ensure I felt valued as a customer.
What truly stood out was their unparalleled customer service. They not only resolved my issue promptly but also made the entire process feel seamless and stress-free. It's rare to encounter such dedication and genuine care in customer interactions.
If you're planning a visit to Key West, I highly recommend reaching out to the Visitors Center for assistance. Their commitment to helping visitors is evident, and I left the call feeling more informed and excited about my trip. Thank you, Keywest Visitors Center, for going above and...
Read moreWe had our first vacation down at Key West and without Penny, it just wouldn’t have been the same. We made the most beautiful family memories that will last a lifetime.
We did the sandbar at sunset which was just magical, especially with the swing!! The next morning we got up and saw the biggest pod of dolphins (about 12!) before we went snorkeling. Both of these were private charters, had the capacity for 6 but with our family 4 we had the boat by ourselves and the best captain Jeff who took great care of us.
Lastly we spent another day out parasailing, jet ski, banana boat and even trampoline in the middle of the ocean! Our teenage kids loved every minute!
Penny was only a quick text message away to answer any questions we had!! Key west is lucky to...
Read moreI was just about to leave a five star review for this visitors centre which I’ve been coming to for nearly 20 years and have just seen the last review……. I was there and I think this is ridiculous as I saw what actually happened as a neutral party. The lady behind the counter was actually serving my wife and I when unfortunately the person who come in wanted to just talk over us and not wait her turn. unfortunately some Karens just want their lime light. You need to talk facts and be truthful when leaving reviews…
The review I was actually going to leave was five star for service, experience and very knowledgeable and they even give my daughter a free toy! thank you again to the staff at this...
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