My recent stay at Sunshine Key Resort was unfortunately not the serene retreat I had hoped (and paid) for, and it's with reservations that I share my experience. There were several notable drawbacks that significantly impacted the overall tranquility and relaxation promised by the resort.
The most glaring issue was the persistent noise, particularly from early morning chores performed by resort workers. Instead of waking up to the soothing sounds of nature, guests were greeted with disruptive clamor, hindering any chance of a peaceful start to the day.
The dog park, advertised as a secure space for our canine companions, proved to be anything but. Kids frequently used it as their personal playground, leaving dogs and their owners feeling uneasy about entering. This not only diminished the enjoyment of pet owners but also raised concerns about the safety and comfort of the animals.
Adding to the disappointment was the misrepresentation of the separate dog walk area, which was promoted as a safe and lush space for leisurely strolls with our pets. Contrary to expectations, it was a meager one-foot strip of grass along the camp's fence and main road. This misrepresentation was not only disappointing but also misleading, leaving dog owners without the promised safe and enjoyable environment for their pets.
Another notable issue was the restriction on pet pens, preventing us from creating a safe and comfortable space for our dog outside the RV. This limitation resulted in our furry companion spending nearly two weeks confined within the vehicle, significantly impacting both his well-being and our ability to explore the resort together. This policy, in contrast to the observed activities of other guests, seemed unnecessarily restrictive and raised questions about the consistency of rules enforcement.
Adding to the perplexity was the observation of guests hanging a dead deer from their fifth wheel. Not only did this create an unusual and disconcerting sight, but the fact that they proceeded to clean and cook the deer right there in the resort seemed out of place. This activity, more akin to a hunting lodge than a vacation resort, left me puzzled and concerned about the overall ambiance and appropriateness of activities within the confines of the resort.
The beach, touted as a relaxation haven, was marred by its unfortunate proximity to the highway. The absence of a privacy screen meant that attempting to relax by the beach was out of the question, with semi-trucks, motorcycles, and other motorists speeding by at all hours. This compromised the peaceful atmosphere and made it challenging to enjoy the natural surroundings.
The lack of observed quiet hours further impacted the overall experience. From the morning chores to the loud music and boisterous children in the evening, the resort failed to maintain a calm ambiance, making relaxation elusive for those seeking a tranquil escape.
Trash disposal also proved inconvenient, with sparse dumpsters spaced far apart. Efficient waste management is vital for a clean and enjoyable environment, and addressing this issue would contribute significantly to a more positive guest experience.
In conclusion, while Sunshine Key Resort may appeal to a certain demographic, particularly families with energetic children, it falls short as a destination for those seeking relaxation. The noise concerns, misrepresentation of amenities, and lack of observed quiet hours need to be addressed for the resort to fulfill its promise of a tranquil and enjoyable retreat. Consider alternatives if serenity is a top priority for...
Read moreIf zero stars were an option that’s what this review would have but it isn’t. Today is the first time I ever post a negative review for any service I have ever received, but this review needs to be posted and read by all who wish to stay here. I made two RV reservations at sunshine key RV resort and marina about a month ago for Father’s Day weekend. The sole purpose of our trip was to enjoy a peaceful weekend and use our boat for the first time as it is father day weekend but what has happened has been the total opposite of peaceful. When we launched our boat at the resorts marina we are told we cannot park our boat trailer on the property because we don’t have a reservation and our boat has no slip reserved either. I understand that these reservations are given on a first come first serve basis and I would have gladly reserved one if I would have been provided a number for the marina when I booked my stay, which I was never given. When I called sunshine key about my reservation countless times I was never transferred to their front office, always to the main Corporate line so I wonder how I was suppose to make this marina reservation beforehand? Now that the lack of communication and resources for reserving the marina is established I can say how I was treated by the staff at sunshine key in person when trying to resolve my problem. When I went to the marina office to ask what could be don’t about our parking situation I was greeted with animosity and I professionalism by Kip, who seemed to consider himself in charge of the marina. I have never been more embarrassed or shamed in my adult life then I was today by Kip, who very rudely and loudly demanded that I take my boat, my truck and my trailer off the property in front of other resort guests. I in no way treated him with disrespect and was simply trying to find a solution to our parking situation so that we wouldn’t be a burden to other guests and this man (Kip) belittled me and humiliated me in front of other people. I simply walked out of the office and went to the front office where I was then told my family and I were “harassing the staff” by the manager Colleen. At this point I am very upset, humiliated and frankly disappointed that in the times we are living there is such lack of humility and hospitality. The staff at sunshine key made me feel as if I was out of place, with no rights as a customer, and as if my money and reservation wasn’t of any value. Maybe it’s because of my race, my accent or maybe simply my politeness but I think The way i was treated today, June 19 is not the way an ENCORE resort costumer should be treated. The staff at sunshine key have conducted themselves in a very rude manner and have not tried in any way to help us or to give us an option to solving our situation, they have simply degraded us and lost our business for good. I will not recommend this RV and marina to anyone I know and will be contacting corporate so that this matter can...
Read moreFrom the warm, friendly welcome when we arrived to guidance to our site (and parking assistance if you need it), until today we have thoroughly enjoyed our first visit to the Keys and Encore Sunshine Key. ||Located in an ideal location in the Middle Keys (Ohio Key), you can travel both West to Key Largo East to Key West! Travel times will vary depending on traffic, weather, and construction (they are currently repaving portions of US 1. The views from East to West are incredible and always changing.||Sunshine Key Campground is well manicured, maintained, and streets are well defined. A mixture of gravel and paved roads the sites are level and well placed for parking even big 5th wheel rigs. Truly it is a beautiful island paradise that has made me think of retirement and longer term visits (just think as I continue to work mobile). Restrooms and trash containers are well placed and easily accessible.||You can decide your involvement level and participation in the numerous activities planned daily. From kids focused fun to adult exercise and adult bingo, you have plenty of opportunities and Nick, Hope, Michelle, and Sandy (so far), communicate well through their text messaging system. If you wanna lounge on the beach, people watch, or just relax by the pool, that is available as well. With a marina on the west side of the campground, you can arrange everything from sunset cruises, fishing charters, snorkeling, a sunset view dock, and swimming of course. You can view tarpon, birds, and manatee (look for them drinking from the fresh water coming from the boats), and the occasional shark as well. You can go shelling by going under the bridge and on the island close by past the mangroves (easiest at low tide). Go to the outside of the island for best luck (remember you can’t take conches & shells that still have living residents!) Golf carts at the campground (they even rent them) as well as bikes are great methods of travel and there are bike paths off campground on US 1 as well.|The heated pool, activities room, playground, and open activities area is a great place to become involved in the community. The Chevron gas station is part of the facilities and it is well stocked with supplies, souvenirs, and fuel too, of course. Propane is also available. There are several RV repair folk available if you need those services during your visit.||Cable tv, picnic tables, and full hookups are found at the camping sites. Internet is excellent (Verizon and Starlink) work great and ATT cell service work as well. You can rent internet services if you don’t bring your own. ||Encore Sunshine Key Resort & Marina is now at the top of our locations for future...
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