Paul Smith's VIC — Attraction in Town of Brighton

Went on what was supposed to be a 5 senses field trip here, with 2 kindergarten classes. At the last minute they decided to send ALL guides to training, and left us to navigate the "nature walk" on our own. Needless to say, our nature walk turned into 3-4 miles+, top that off with emergency walkie talkies that didn't work, and a map/trail system that was utterly CONFUSING, and we ended up "lost". "Lost" on the trails with approximately 40 kindergarteners, some siblings that were younger, varying degrees of physical capabilities, medical issues, and one Mother being pregnant, is not ok! I would NOT recommend them!!! I am unsure why we paid for a field trip, when we didn't get any of the experiences we were suppose to, no butterfly house, no tour or info of the interactive center, nothing, no guided nature walk. VERY...

We went to the VIC today, which is usually one of our favorite places, but not today. The restrooms are still closed and the porta potties were full to capacity and no toilet paper in two of them. Along the side of the building some one had decided to go #2 and left a disgusting mess. On a different note, the Shingle Brook dam at the end of the Heron Marsh is clogged (partly beaver activity) and has been that way for quite a while. This has led to muddy messes on many parts of the trail. The clogged dam is not only ruining the trail, but is leading to stagnant water and flooding of an otter nest close to the dam. It seems like...

This is our first time trying cross country skiing. The staff was friendly and very helpful. They made the instructions on clicking the boots on the skis easy to understand. We by mistake took a wrong turn and were heading the opposite direction of the visitor center. Thank God that we ran into Nick and his dog, Bear, who guided us back. Nick works at the center and showed extreme patience. He is also knowledgeable of the sports and the facility. We had...