Q5 Communications — Attraction in Town of Burke

So far, I am extremely happy (and impressed) with this company. I have an RV in which I am trying to get a CB up and running in. I am experiencing what I believe are antenna problems. After several attempts on my own, I contacted Q5 for help. My wife and I are leaving on a trip on July 23rd which routes us right through Deforest. I asked Steve (the owner) if I could swing in. Obviously Steve said "sure"...after all, that's what he's in business for, right? That was on July 11th. Since that time, I have corresponded with Steve (initiated by Steve himself) multiple times per day via email trying to rectify the issues. He requests pictures and then sends emails back with arrows on the pictures and a written description with additional questions and/or suggestions. Now, here's a guy who's in BUSINESS right? His livelihood revolves around providing a service that (among many other things, I assume) helps people like me. In my assessment, he's probably spent 2-3 hours cumulatively (so far) online trying to help me and solve my issue for FREE! I don't know about everyone else, but to me, that's a good guy, as well as OUTSTANDING customer service...not to mention a pretty "rare find" these days! This guy DESERVES your business (and mine)! I intend on stopping in there on the 23rd and giving him some business whether or NOT he figures out my issues...

I’ve been going to Q5 for years, and have received excellent service. Here’s the difference between other places and Q5: You’ll be sold what you need, not some item for sake of a sale. If you provide reasonable details and symptoms and reasonable expectations you might be surprised to find the fix it is short and inexpensive. I was going to buy an antenna and a cable only to find out that my model of mirror mount was aluminum. That’s not good for antennas that need to be grounded as closely to the antenna as possible. Anyway, he provided an attachment plug-in (a short RJ cable with some electronic wizardry attached) and then explained how to tune my radio with a tuner I had on hand. Lastly, I called him out of the blue about an old AM/FM/ Shortwave radio that’s been in my family since it first came to market in 1969, called the Sears Wayfarer. 5 shortwave plus standard AM/FM.

He could not fix it because of the obsolescence of the parts but he had great advice as to where to look and what to...

Q-5 Communications, if you need help with communications equipment or just need to purchase some equipment Steve is the go to Guy. What can I say that hasn’t already been said, the man is just an electronic wizard.

Steve is also very willing to share his knowledge. He has worked on a couple of pieces for me now and my DX contacts are all giving me a thumbs up, (Loud and Clear) just like the name of his company Q5….

If you’re on the fence on to where to send your equipment do not hesitate Steve will get it done and done wright…

Steve has also become a good friend that I look forward to continue doing...