Elmers Fun Park — Attraction in Town of Newbold

We visited Elmer’s Go-Karts over the weekend of August 5th. As a group of 20-something aged men, I realize we will garner more attention at a place like this as our demographic will be more prone to reckless driving on the track. It was disappointing when the track employee began with giving the rules and directions in a very demeaning tone. It felt as if we were a group of trouble students that were being given directions in a classroom. On the track, there was some bumping that took place, but most of that was incidental coming into corners. In the three races we were allowed, there were no spinouts, and no karts had gotten stuck or disabled. After the second race, we were yelled at for racing on the final lap following the white flag. There were no incidents coming into the pits, everyone lined up slowly and stayed seated until the engines were turned off. Following the third race, three of our group of nine were simply told “You’re kicked out.” We had purchased nearly $300 in tickets. Our remaining tickets went to a family that was there at the same time as us.

We understand there is a safety standard that needs to be kept and insurance requirements that must be met, but our group did nothing to endanger ourselves or others. As a group with a cabin in the area, we routinely patronize go-kart tracks in the area. Elmer’s has great tracks, but the customer service is poor at best. Unfortunately we will no longer be spending our money at Elmer’s as a result. There are plenty of other places to go-kart in the...

We had a fun afternoon at Elmer's. We went on a Thursday during the summer. It was fairly crowded but did clear out later in the day. Waited 2-3 cycles for the karts (20-30 minutes). Pretty expensive - about $8 per ride paid with tokens purchased from the window or machine. The wait for the bumper boats was very long since they only had 4 boats and people could ride solo (4-8 riders every 8 minutes). We did have one rough service experience during our visit. My dad had a pretty bad run-in with the young petty tyrant at track 2. My dad is 80+ and didn't know the double karts only cost one token (at nearly $20, I would be upset if it cost 2 tokens!). He paid with 2 tokens to ride with my son and nobody said anything. After the ride we figured out his mistake and he went back to ask for his extra token back. He spoke with the young "supervisor" who was actually quite rude about it: accused my dad of lying - my dad said "I put 2 tokens in the styrofoam cup" and the response was "that is impossible, we don't use styrofoam" (not true - weird). They had words and my dad asked for a manager to come over. The manager came quickly and was annoyed to have to return a token - something that should have been handled right away by the petty tyrant supervisor. Not sure what his problem was but probably just having a bad day. All other staff was friendly. We also had ice cream (tasty!) and played a round of mini golf. Kids loved it! Great way to spend...

When we arrived we ordered 2 pizzas. The young staff did NOT have any customer service skills at all. The young dark haired girl working the counter was busy complaining loudly how she needs a raise, flirting with the 2 young boy workers and just socializing in general. I inquired about how the Park worked and it was very confusing. (It may be more helpful to have an information board). I had to wave down an adult worker to pay for our tickets. A girl with pink hair brought out 1 pizza. I told her we ordered 2. She left and the dark haired girl came to our table. Hand on her hip and snarky tone she said "is there a problem?" My husband told her we ordered 2 pizzas and she said we didn't. So he tried to order something else because we didn't want to wait for the 2nd pizza. Apparently everything else on their menu was out and there was only 1 hot dog left... At 6p?!... So we ordered the 2nd pizza again. She had an attitude and threw the frozen pizza on the counter refusing to cook it herself. The adult worker then seen the pizza was broken half way through cooking and said she was remaking it so we had to wait even longer. We will never be back and will never recommend this...