Up and Down Automotive LLC — Attraction in Town of Stillwater

I truly cannot say enough great things about every person and experience I've had with this garage. It's very difficult to find honest, trustworthy, exceptional mechanics; these guy check all the boxes. The time they spent just explaing things and being honest was very much appreciated. My son worked so hard to buy his first car privately and we really messed up buying it. I had seen several posts about Up and Down automotive so took the car there. The next day we had answers. Not only did they diagnosis the problem efficiently and quickly they helped us tow the car to get our money back. In today's world nobody goes the extra mile or genuinely cares. If you're reading reviews to find a place, make the call to them, you won't be disappointed. Thank you guys for being honest, good, fair humans! I can never thank you enough for...

Wife sent in car to be serviced. Automotive company came back and said that the battery was dead suddenly and needs to be replaced. My wife was given the option to just start the vehicle up or go ahead and replace the battery. She chose the latter. They found a battery but, according to them, the only battery available in the area was a $300 premium battery. Instead of calling my wife back about the price of this battery they went ahead and installed and charged her for it. There should have been a call stating that the only battery in the area was this expensive one and then asking her if she still wants to go through with it. Needless to say our bill was much higher than anticipated. Otherwise I would have given this a 5...

I am so impressed with the customer service at Up and Down Automotive!! The entire staff is not only professional and knowledgeable, but they are some of the kindest people I have had the pleasure of meeting. They truly go out of their way to fix your car problems in the most efficient way possible. Today I got a flat tire and needed to stop without a phone call or an appointment. They immediately came outside to look at my car and were able to fix on the spot! I am so thankful they are part of the Stillwater community. I have told my family and friends about our experiences and they have felt the same way I have. I wholeheartedly recommend them for all of your...