Truro Vineyards — Attraction in Truro

Fun place to go to if you’re in the area and need a winery-fix… but finish reading…

The service: This is their biggest strength. The entire staff were so nice and helpful. The only qualm here was how they handled their tastings outside in the pavilion. It was very rushed and the young girl who led it was too quiet and we didn’t even realize it had started until 5min into it all. Give her a microphone maybe? And maybe give her a more smiley, fun, assertive personality. I’ll have some grace because she’s young and may be her first time.

The “spirits”: The real secret and reason to come is for their rum and gin. They have a couple of different rums and a single gin. They were all fun to taste. I’m a whiskey drinker, so I justified buying a small bottle of their Amber rum because of how it was aged (similar to whiskey). The other stuff tasted fun and would be great to experiment with… but they had “craft” price tags on them and I’m not really a rum or gin drinker, so I stuck with my one small bottle. Furthermore, I didn’t want to try and fly back with a bunch of bottles.

The scenery: This is a typically winery/vineyard. Very nice, clean, good décor and ambiance. Not much else to say. I don’t know if they do weddings… but I would have one here. Get your Instagrams while you’re outside. It was gloomy when we went and we still got some good shots in.

The wine: I feel so bad because everyone was so nice… but the wine was mediocre, at best. I believe they had around 10 wines at the time we were there and we could try 5/each. Between the four of us, we tried the majority of the wines. We decided that if we were to buy any, there were two we would be. I didn’t actually buy any. A friend did buy two bottles to put it on the shelf and say “It came from Cape Cod.” They were their two sweeter wines which you can’t complain about because they do their job… being sweet.

Overall: I gave them 4-stars because of the service, rum/gin stating, and ambiance. If you come for wine, just have the expectation of getting drunk and...

One of these stars is for the ambience of the vineyard, the other star is because they had an oyster food cart and the oysters were delicious!

With that said, I don’t recall the last time I’ve ever been THIS DISAPPOINTED in the customer service of a vineyard. The lack of problem solving/attempt at problem solving still DUMBFOUNDS me.

When we arrived we saw lots of open tables in the “front lawn” but because they were reserved we had to go to the “back lawn” for snacks and drinks.

“No worries!” We thought, as the back lawn still ended up having a nice vibe to it as well.

I then wanted to try their wine “flight sampler” to get the full “truro experience.”

So I walked over to the front lawn area and asked how to get a wine sampler, they told me I had to have a seat in the front lawn area in order to get a wine sampler.

I said I don’t understand why I can’t just get a wine sampler and take it to the back lawn.

They then told me it had to be part of the experience to only have a flight sampler in the front lawn because They had to explain the history of the Vineyard and explain each flavor of wine when they handed it to me.

I said I don’t need to hear the history of the Vineyard or more details of the wines, I just wanted to try them.

After talking with the server, hostess, AND manager, none of them gave a reason why they couldn’t provide a flight sampler besides, “it’s just how we do things.”

I should have asked why they were willing to lose a customer over “rules” they don’t even know the roots to and why they couldn’t spend 20 seconds to take my money and pour the wine and let me enjoy it in a designated area on property without needing a table even.

If you made it to the end of this, keep pressuring them on this silliness and ridiculousness as it’s too bad they lost a customer...

We have been traveling to the Cape from the Finger Lakes region of New York State for over a decade, and have always enjoyed our visits to Truro Vineyards. Historically their tastings were enjoyable and informative. Seating was in a lovely pavilion, and the tasting included a choice of white wines and red wines, in a glass that you kept. The servers would describe each choice before pouring and would answer questions so one could take notes about each wine.

Understandably, COVID required changes to this business model.

On our recent visit to the Winery, we were sadly disappointed. My husband and I made reservations online, which was an easy process, and were seated promptly when we arrived, at a socially distanced shaded double seat with a small table between. Our server then presented us with the tasting list for the day; one white, one rose, and three reds. There was no description of any of these wines, just the list. Not being red wine drinkers we inquired about flexibility in the choices and were told that the owners made the change to this business model during COVID, and liking it decided to keep it when restrictions were eased, because they could offer what they “had the most of.” This, our server informed us, was the Cape Cod experience and we could basically take it or leave it. Not wanting to waste the trip, we looked to purchase individual servings and settled on the Sauvignon Blanc and Rose. These two wines, at $15 each were served in plastic cups from cans. Yes, cans. A glass would cost an additional $6. The Sauvignon Blanc was tolerable, the Rose was flabby. Our server offered no description of either wine, and very little cordial interaction. If this is the NEW cape Cod experience, we...