Unfortunately I've never experienced this restaurant and I highly doubt that I will due to a unresolved race issue. It's Unfortunate that an establishment like this would allow their employees to speak freely in a derogatory manner about black people and do nothing.
My friend visited this establishment and I am disappointed that this behavior goes unpunished and almost defended. Here is my friends experience and the responses she received:
Her review: We were appalled by the bartender Corinne this past weekend who said she was from Ypsilanti like we are from both Ann Arbor and Ypsilanti and we were having a wonderful conversation. Then she said she would never move back to Ypsilanti because there were too many ‘black people’ It is 2024, if you are racist, please get educated. Black people are the literal backbone of our country and your prejudice is not welcome. Also you do not know the customers who you were serving, how do you know my ancestry? And you also work in the mortgage industry, are you discriminatory there as well?
Establishments response:
This was the response:
Thank you for taking the time to let us know this. I sincerely apologize for not responding back right away- I have a full time job outside of running our business and a 6 year old so I’m not always able to respond for a day or so and I do again apologize for that. I do wish you would have come to us first before posting negative reviews of our whole business based on one employee. We will be talking with her at her next shift and asking for an explanation. She has worked with us for years without any previous issues and we hope it was a misunderstanding. Rest assured, we do not accept this kind of behavior and it will be addressed right away. Thanks again for bringing it to our attention.
My friends response:
It was not a misunderstanding. She said I don’t want to be prejudice but- insert racist phrase . The fact she felt so comfortable talking about that is appalling.
Their response: I apologize if you took that to mean that I did not believe you. That is not the case at all. We have never had an issue like this from any employee before so please excuse me if you took it that way. We do believe in giving our employees the opportunity to explain themselves if a complaint is brought to our attention and this will be handled accordingly. We, our business, do not accept discrimination in any form and I apologize you felt uncomfortable.
Me:
If someone ever said anything disrespectful or derogatory in my business and a customer complained, there is no need to explain. What could she possibly say? I'm not racist but I just don't like being around black people and I'm ok telling others about my biases?
Owners do better.
FYI - I will be posting on my social media. I hope you take this serious...
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