Do not count on staff to help you look for a lost child! We had a great time at the park, however one incident that took place will keep me from ever visiting here again. As my daughter, who is 5, and I were getting ready to leave she asked for one more time down the water slide in the Caribbean Kid area. I watched her go up, and never saw her come down. My daughter has a tendency to overdue things and take a mile when I give her an inch. I figured she just came down and went back up again. I walked around the area and couldn't find her. I went up and looked all over the equipment and still couldn't find her. After about 5 minutes of checking the area by myself, I told the first staff member that I seen that I couldn't find my daughter. She said "Sorry, I can't help you, I have to watch the other kids." (which is somewhat understandable) and directed me to another employee who was close by who had a walkie-talkie. I told him the situation, and he proceeded to check around the equipment and tell me he couldn't find her. I told him I know, I already looked, and I asked if there are procedures in place for finding a lost child, He shrugged his shoulders at me. I went to one of the bar areas near by where I last seen my daughter, not wanting to go to far away in case she came back. The woman working the bar, said to go to the front of the park by where we came in at and she would call ahead. I went up front and they said they could not do anything that I had to find the head lifeguard and report it to him! By the time I got to the front of the park only to be told that I had to go find someone else, my daughter had been lost for about 10 minutes. As a parent this is about the time that I started to panic. I noticed the woman in the concession area with a microphone calling out numbers of winners for a drawing, I approached her and told her my daughter was lost and asked her to call over the microphone for my daughter to come to the front of the park, SHE REFUSED! No one that worked in this establishment would do anything to help me find my daughter! I had to get other parents to help me find her by walking around the park screaming her name. I will never return to wild water west EVER! and if you have a child that tends to wonder or take off from you, I suggest that you don't either.