I come here quite often with my family (two girls 9 and 5). A woman was complaining about the water being too cold last week. I was told the water is heated and have never had any problems with it. Some disk golfing hooligans were upset about a $2 golf fee. I am 100% sure they are using that money to make your course better. Do you want the same old run down course forever? I hear a lot of people complaining about not being able to bring food in, but then they turn around and admire how clean the park is? I understand that you'd like to have a picnic inside but just get a stamp and eat outside guys. It's not that difficult. You can come back in with a stamp. Plus there's the water park hours. Apparently some people do not care for reading as their website clearly states the water/general park hours. It has a whole water park hours tab. I'm not sure where you're getting confused. I also hear a lot of complaints about poop in the pool (from adults and kids). Try teaching your kids to be responsible and use the restroom when they need to instead of trying to hold it in to have more pool time. If you're a grown, fully functioning adult there's no excuse I don't know what to tell you. A lot of you wanna argue with the staff to get your kids in cheaper. I completely understand; however, you guys are coming in and can clearly see that your kids are above the bottom of that line where they measure them, and you still choose to flat out lie about how tall your kid is! Being taller lets them have more access to the park and if you don't want that for your child why bring them at all? I have no problem paying full price so my kids can have a good day. Another thing I see is concessions complaints. You all wanna whine about the wait time but then take 20 minutes at the window to decide what you want to eat! You were standing in line long enough to choose. It isn't like there's a huge variety! Get a burger meal and move on with your day. Don't even get me started on y'alls weather complaints. THIS IS AN OUTDOOR WATER PARK FOLKS. They can't control the weather. You wanna come in here whining and crying about getting out of the pool FOR YOUR OWN SAFETY when there's thunder or lightning go ahead and get in the water then. Get you and your kids electrocuted or something. The staff warns us every time they are on a weather delay and the information is relayed to us in a kind manner. Y'all talk about some "CaN i GeT a ReFuNd? We DiDnT eVeN gEt In ThE pOoL yEt!" I know those kind little ladies in the office told y'all they were on a weather delay and you decided to go in. Acting like you can't see the dark clouds right above your head. If you check the weather (crazy I know) it can tell you how likely it is to rain that day and you can stay home. Come back on a sunny, slightly breezy day! Don't get mad at the staff because of youre stupidity. These kids are just trying to do their job. There's this little thing called respect (find out what it means to me). I promise you that if you treat the folks working there with respect rather than yelling at them and calling them stupid kids, you'll find your day just got a lot nicer. The park is great for kids and parents alike. Have a...
Read moreThis was our first time there. One of the things we didn't like was there not enough inter tubes for everyone. Tuns of people were keeping them on the grass at there spots that they were sitting and not being used. On the speaker or intercom they were making announcements throughout the day that you can't do that but tuns of people do it and nothing being done about it. We asked one safety grad that one lady had them on the grass and not being used she told us to go up and just take it. What Really that starts fights and arguments. I'm not going to do that. There 3,200 people aloud in the park they should have at least that many tubes. The one waterslide you need a tube to go down. We waited and waited kids were getting off the slid and taking the tubes with them. We couldn't ride the slid cause we couldn't get the tubes and there the same tubes that can go in the wave pool so where do you win with this. We didn't really enjoy the wave pool cause it so crowded that when you get in you could barely move and it would of been more enjoyable if we could of got a tube. The lazy river was nice cause it had its own different (blue) tubes and workers were taking them when people were getting out and giving them to people that were getting in. I think that what they need to do with the water slide and the wave pool is to have it own color tubes for that slide and wave pool only. We read that there no coolers aloud in the water park Ok we keep it in the car. We counted 12 different people with coolers (big ones) sitting on the grass in the water park. We read no outside foods and drinks in the water park. Only water bottles and baby food and baby bottles. People were stuffing whole bunch of food at the bottom of there strollers and we seen tuns of pop cans and bottles on the grass from different people. There needs to be more lockers for the amount of people in the water park. Kids from age 7 and higher cannot be in the ladies bathroom Ok I can see that but they only provide 4 family changing rooms and to get into one is insane. We bought some food in the water park and it was good. Price was high on some stuff but reasonable on others stuff. Overall we did have fun and will...
Read morePlease be aware that if you are hoping to have dinner at the waterpark, concessions does not close 1 hour before park closing time, but closer to 1.5 hours. There is NO mention of this anywhere on the website or FB page. We got in line at 5:43 and were told they had already capped the line, and we wouldn't be able to eat. When we complained a manager then told us the grill was ALREADY closed so we could 'this one time' stay in line for only foods like chips or soft drinks. So even if we had gotten in line at 5:30 the grill would've already been closed by the time we reached the 1 open window. When we then discussed this with the park supervisor, he argued with us instead of listening to us. This is a matter of bad choices (why only 1 window open at dinner rush? why close the grill so early?), bad communication and horrible customer service. If you choose to close your concessions this early it needs to be well communicated. There is no excuse for the way the supervisor handled the situation. We won't be returning.
Also, we intially went on Sunday June 30th, waited in car 30 minutes to be finally told when we got to the entrance that the waterpark was already at full capacity. All in all we wasted 1.5 hours to not go to the waterpark with a car full of hot and unhappy kids. Worse yet, about halfway through the line there were employees 'directing traffic' that had no idea about the waterpark being full. They could have saved us and everyone else in line a lot of waiting for no reason. Communication is a big problem at...
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