We had our wedding at The Springs located in Weatherford, TX in May of this year, and unfortunately, the experience was not as pleasant as we had hoped. Here are some of the key issues we encountered:
Poor Communication: The new manager had notified us of an error in pricing and requested an additional $5,000 only 20 days before the event. It took multiple attempts to get answers to our questions, and this resolved only after contacting the regional manager (multiple times), which added unnecessary stress to the planning process.
Unorganized Staff: On the day of the wedding, the staff seemed disorganized and unprepared. There were delays in setting up the venue, and some of the decorations were not arranged as requested. Several guests had to wait for their table settings up on the second floor. Plates were not set out, and they ran out of goldware, which was quite embarrassing and inconvenient for the guests.
Subpar Facilities: The facilities were not well-maintained. The restrooms, particularly in the bridal suite, were not clean and had a strong odor of urine. Additionally, the furniture was stained, which made the bridesmaids uncomfortable using the chairs due to concerns about their dress colors.
Unjustified Charges: They made an attempt to charge $300 for a chip in a window seal that was there prior to the event along with leftover food items in the refrigerator from another party, which they would have known of both issues if a pre-walk would have been completed. This felt like an unfair attempt to extract more money from us.
Security: The security that had to be required for open bar on their vendor list, unfortunately was outside most of the time, not even close to inside the venue mainly outside at the ceremony area on his phone.
When we booked the venue, we were told that you paid for the day so you get the rental property but the day of they had walk through showings for newly-engaged couples, while we were getting set up and all our stuff is out
Make sure to do a walk through first because they only do a walk through at the end of the night
Overall, while the venue itself had potential, the execution and service left much to be desired. We would not recommend The Springs for a wedding or any other significant event unless they make significant improvements in their operations and...
Read moreWe chose this venue because of its stunning beauty, believing it was the perfect place to celebrate our wedding. Additionally, we were drawn to the convenience it promised, as we were told everything was included when we opted for all the add-ons. However, after signing our contract, things quickly became frustrating. As deadlines for decisions approached, we were informed that certain things we were told were included were actually not, and we would need to pay extra. For instance, we were told our linen package didn’t include napkins, which we needed to pay for separately. Despite these setbacks, we continued to pay for the additional charges.
As our wedding day neared, we arrived at the venue on a cold February day with temperatures barely reaching 30 degrees. Unfortunately, the cold was unbearable. The bridal suite had no heat, and we couldn’t even use the bathroom because of the freezing temperature. Both the bridesmaids and the hair stylists were shivering, but we tried to power through. We were assured the main venue space would be warmer, but when we arrived, it was clear that wasn’t the case. While the venue warmed up slightly to about 60 degrees, it was still uncomfortably cold. Our guests ate dinner in their coats, and those seated at the outer perimeter remained bundled up. The only place that seemed somewhat warm was the dance floor, thanks to the movement. The venue staff, who were constantly on the move, appeared warm, but when we tried to voice our concerns, we got no resolution. I asked to speak with someone higher up, but was told the heat was working and that the staff felt comfortable, despite the clear evidence of our guests’ discomfort in the pictures.
In the end, while the venue itself is beautiful, the experience was far from what we expected. We hope future brides have a better experience, but based on our own, we would advise caution when...
Read moreThis venue is phenomenal. The staff are incredibly kind, courteous, and patient; they were available for help and questions throughout the planning process and on the day of. Any requests or needs that I had were attended to in a timely manner and always with a smile. Some things that really tipped Parker Manor in my favor were the fact that the staff set up the floor plan for your reception and ceremony for you, and the tables and chairs are provided so you don't need to rent them, just tablecloths and your choice of centerpieces. Another bonus was that the ceremony and reception can both be held at the venue, eliminating the need to travel to a second location after your ceremony. If there is bad weather on your big day, the inside of the reception hall is beautiful enough to accommodate your ceremony as well. This is another bonus, so you aren't having to scramble to make changes if it rains on your wedding day at the last minute. The bride and groom suites are beyond stunning, with plenty of space for your bridal party and family members (I think at one point there were maybe 20 people comfortably in the bridal suite). The ceremony site takes your breath away, especially with the views from the altar. The venue is worth every penny you will spend. In my personal opinion, this venue is so gorgeous that very few decorations/alterations are needed to spruce it up for your wedding. Parker Manor is naturally gorgeous on its own, and feels like you are having an incredibly premium wedding, but at a good price. The pictures from my wedding (and everyone else's) do not do this venue justice. If you aren't sure, book an appointment to see it for yourself! You will be speechless. Big thanks to Emily, Emilee, and Kristen for making my wedding day beyond what I...
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