Twin Creeks Weddings and Events — Attraction in Winchester

We had our wedding weekend here Oct 10th-13th with our wedding on Oct 12 2024 for 121 people. Pros:

1. Can have everything at one location - for us on Thursday we did boat rents, Friday we relaxed did the walkthough, had a family & wedding party only rehearsal dinner, and then our welcoming gathering at the marina restaurant, Saturday we were able to get ready on-site (this is rare!!), ceremony, cocktail hr, and reception all located on property.
2. Set up & Tear Down included - this was literally the best thing they load everything into a car(s) or your choosing. Set up we didnt bring many things from home but the stuff we did we left notes about where we might want it and they took care of it. One exception was our seating chart - it was 6ft tall and just massive so I sent the guys over and handle that.
3. All plates, silverware, glassware and linens were included and the plates where clear glass which I love love loved.
4. Anna the wedding planner- she's precious and would answer any of questions etc. She did our venue layout which ended up amazing.
5. All vendors were already selected except - Hair & Makeup, Photo/Video, dessert (but their catering does offer options), and any extras. However, they give a recommend list of people and I used Hair & makeup and Marquee Letter extra the list and it was super easy.
6. The Bridal & Grooms Houses - if you're coming from out of town this is why you are getting the venue. They were worth every penny. Ladies the getting ready room at the Mimosa was just outstanding- I had 4 bridemaids and about another 3 people hanging out and there was a ton of room. These spaces truly means you can get ready for the day at the venue. We were able to host a 45 person rehersal dinner at the grooms house without getting any extra tables.
7. The cabins almost most of family stayed right on site in the 4 bedroom cabins which was a great time Cons:
8. Some slight miscommunication with the Dj - we didnt want any song requests taken but that was easily addressed. You never meet with Dj - I do wish we all sit down together to go over the detailed questioned we filled out just to make sure everybody was on the same page. The Dj also kind of took my speech from me; I had this plan to suprise my brother with a song for mom and after the speeches I was going to say something (my little speech and ask my brother to come dance) but instead he asked my brother to come to the dance floor for a song for our mom. Not a huge deal but something to note.
9. Our last table did not get any beef tenderloins. That is double mind blowing about this is that we didnt even had the full 121 show up! We had 114! I get if it was 1 piece per person but there was no sign and no one watching. Since they were about 4oz I also almost took two! I think this was the thing that made me the most mad since we paid $25 extra to have that beef. Don't get me wrong all our food was good but you want everyone to get some.
10. On the top of food I was a little side we couldn't try the food before picking. You can do it for like $700. Given that most of the people who get married here I'm suprised they don't offer like a get to know your options weekend. Put 4 couples in a cabin were then we spend the weekend trying the food speaking with dj and the florist and getting that in person time with the planners for like $500 per couple because we would have done that in a heart beat. Lots of resorts do this.
11. "All-inclusive" this was not the same as an all inclusive now we knew this going in (plus I'm not delulu think a 14K venue would include everything) however, I do wish they would just say that they have preferred contract with x vendor and you can't use anyone else. While we went 20K over budget and total payments made to venue for accommodations, venue, food & drink, and flowers was $35,526.36. $22,473 was spent outside for hair & makeup, photo/Video, welcome gathering, reshersal dinner etc. I think it was all worth it in the end. We plan to spend some anniversaries at the property and hopefully bring some kids for a...

Let me start by saying this venue is absolutely beautiful. The reason this final review is three stars is entirely because of our experience with the staff (besides Anna, who was very sweet and helpful). From very early on, my husband and I felt as though we were bothering Cindy when we contacted her or asked her questions. Communication was usually short and not exactly friendly. Additionally, professionalism in correspondence was severely lacking. We ignored this and continued to plan, though. I would like to note that a handful of family members accompanied us to in-person planning meetings and had the same takeaways regarding attitude and weird vibes as I had picked up— despite me never making mention of my own impression to anyone besides my husband.

Again, my husband and I shook most of this off and it wasn’t a huge deal. This all changed during our wedding weekend. I double checked on the Tuesday before our wedding that we could still do the previously offered early check-in and it was confirmed. I told them that we would be there on Thursday afternoon. The words “check-in” were explicitly used. Once we got there, they seemed thrown off or surprised to see us despite this communication. We were trying to drop things off when they informed us they had multiple tours to give of both rented houses that day and despite that, we would still have to pay full-price if we wanted to stay overnight. They told us that their tours would be over by 5 pm and we could come back by then with our stuff but once they left for the day, we wouldn’t have access to either house. When 5 pm rolled around, I sent a text to inform them we were coming back by and got no response. When we showed up at 5:15 pm, everyone had already left for the day. We tried the code that we had previously been given and it worked, which was pure luck because we had brought over a ton of stuff on the promises that we could. I never received any response back or follow-up.

My husband’s first communication with Cindy on wedding day consisted of her snapping at him to get started down the aisle as he was trying to help his mother fix her eyelashes. This put a bit of a damper on his mood as he was literally trying to walk down the aisle to be married. At the reception, several family members and friends also had some not-so-positive interactions that were reported back to us. This was really frustrating to hear considering the investment we made in this venue (over $30,000 paid to Twin Creeks), which includes the service.

At our reception, Cindy took it upon herself to shut down our bar before the contracted time without consulting anyone on either side of the family. She made a comment to the Best Man that it was because everyone was getting “too drunk,” which we vehemently disagree on. Even if it was someone’s perspective that things were getting out of hand, someone needs to be informed before that executive decision is made. Nothing was said to us (bride, groom, either parents, NO ONE) and we were still charged for the full time despite at LEAST 30 minutes being cut off from it. We have suspicions that the “over-served” guests were the multiple wedding crashers who wandered from the marina into our reception and began helping themselves to our bar.

The workers started tearing down our reception space while the reception was still going on. Lights were immediately turned on as soon as the clock hit 10:30 pm (despite that being the scheduled time for last call– not the event ending) and everyone felt rushed to leave, and frankly, unwelcome. We heard radio silence from Twin Creeks at the conclusion of our wedding night. It truly felt like we were a burden or inconvenience throughout most of our interactions, which no one wants to feel at their wedding. When I reached out with feedback about our experience, explanations were provided that did not align with firsthand guest encounters.

Overall, this is a beautiful space to get married at but adjust your expectations on service if you choose to follow through on...

Soon to be married? Be aware of money grab! (Owner) James Millea has "zero" consideration for life’s unexpected curveballs. Wedding day for most people is a very special and emotional day. However, with James and his team, you need to really reconsider this venue for your celebration.... His staff is very well trained and extremely persuasive when collecting deposits and setting "Non refundable" dates. While on the emotional roller coaster and placing a contract for you to sign, his staff will remind you several times that your deposit is "Non refundable" From a business perspective, I get it... 60,90,120 days from wedding date makes perfect since. 10 Days after deposit date and almost a year out from wedding date (NO) not at all! YES, I said 10 DAYS after deposit was placed my daughter experience what some would considering a real tragedy. Absolutely heart breaking...obviously at that point James and his team did absolutely nothing. They did however respond to my daughter by Cindy saying "well maybe you can find someone else to marry by April of 2026" but we can't refund your deposit from 10 days ago.....WOW 😮 This is almost criminal...There are tons of beautiful places to get married and...