My friend and I went to inquire about making a reservation for a tour. The receptionist was fairly hospitable and gave us the information we required in a polite but arms length manner, which is alright not everyone is bubbly right. There was a private function so she kindly asked us to leave which we understood and did. At the car park one of the admin ladies stopped her car in the drive way as we were walking to our car with a stern and serious face. She asked if she could help us, I responded we had been assisted as we just wanted to know general details. She told me how there was a private function and I quote"you are welcome to leave now", rolled her eyes and drove off. We were at the parking lot few steps from our car, my friend was attempting to take a pic of himself as we walked, there was no one except the polite grounds workers.... I've never felt so belittled ever...., to be treated like trash.... Wow... I tried to reason maybe we walked to slow, or maybe it's cause they want to make sure their function goes smoothly, at the back of my mind, I thought maybe it's cause of our skin color, we were there only blacks besides the workers. Or maybe she was just an ill mannered girl who has no business talking to visitors... My worst experience ever, especially in my own country... Sad day for domestic tourism...
To be fair, the place looks beautiful and well maintained. If you don't mind rude service Def...
Read moreAbsolutely incredible experience. Very surreal, the first view of the animals honestly felt like it was a scene from a movie. The conservation and rehabilitation work being done is amazing, the animals are all healthy, happy and thriving. The space for them is wonderful. The food served was delicious too, catered to dietary requirements and very fancy. There is a small kids playground but honestly between all the animals, there is hardly time for the kids to even want to go play. The experience of feeding the giraffes was a memory of a lifetime and such a rush!! The kids loved it too and only need some encouragement before grabbing branches of leaves to join in. Staff were incredibly knowledgeable, friendly and welcoming. Definitely somewhere I would recommend though it is priced on the high end - $100 per adult and slightly less for children. Money well spent though because the work done is vital and requires lots of time and resources.
(No filters were used in pictures, the natural beauty is just astounding)
A massive thank you to staff for the care and effort they put in to looking after...
Read moreWOW!!!! This place is an absolute must do if you’re in the area. We were blown away by the service of ALL staff, especially the knowledge of young Sean. Zimbabweans sure know how to combine luxury and eloquence with rustic and traditional. Impressive place that shows the forward thinking of those running this gem. This was without question the highlight of our recent trip back to Zimbabwe and it’s left us with a lasting impression of the hope and future that lies ahead for these amazing animals. They are in the most capable of hands. Thank you all for such an AMAZING experience and we will ensure to direct people your way 🙏
Edit: GOOGLE MAPS - just a tip…we searched the directions here on Google maps before we left our hotel and while we were still connected to the Wi-Fi and it took us straight there with no trouble at all. You don’t need mobile data to use Google maps, however if you want Google maps to talk the directions to you then just make sure you “search and start” the directions whilst you’re still connected to Wi-Fi. Works every time anywhere...
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