Hôtel El Emir — Hotel in Tebessa

The receptionist kept the passports with him and refused to give them back (the room was already paid in advance ) saying it is legal by law to do so and we can look for another hotel if we don't agree. We were forced to agree because it was late and we spent most of the day travelling, we were tired. I don't know if such a practice is really legal, I always was given my passport back after making a copy of it by the hotel reception as it is a personal ID and might be asked from local authorities if they need to check my stay details in the country.|I might be denied from having a new passport if I loose mine by negligence and I am fully responsible of it as it is the property of the State according to my local law.|The only occasion I gave the reception my passport is to secure it inside a safe if am worried about thefts then I ask for it back whenever I want.|The room looks ok in terms of cleanness, the AC works fine the beds are clean and the fridge works too... but:|1. The toilet flush was broken, they put a bucket to fill it with water and flush manually.|2. Wash basin water tap was loose.|3. No toilet paper was provided.|4. Smoke detector and furniture door for the fridge were broken.|Otherwise the price for the value (about 30 USD) per...

Excellent staff, service was ok. We booked a triple sharing room. The bathroom room is a mess, the shower is broken, the bidet was leaking, the toilet flush ain't working and broken. The Aircon very noisy. The breakfast is simple nothing much really. Loved the staff very friendly and helpful Loved the location near to everything. Secure parking - nice! I hope the hotel management can improve the room maintenance and the breakfast. Cheers and thank you...

The worst hotel in Algeria. Terrible service , very bad receptionists that are literally fighting with clients . I had the most horrific hotel experience in my life. My booking was done two days before my arrival to Tebessa. The receptionist didn't make the effort to check. He only wanted to see the cash in advance. He was very unprofessional with other clients too. The room had no hygienic paper. The breakfast was very poor . A...