The resort is out of town which is fine (30-40 min walk) but the road is a dusty dirt/sand one with no sidewalk or lights, so walking is not pleasant. If the road were paved and/or lit it would make a huge difference walking to and from town. Cabs are available and the front desk will call for you - takes about 10 mins to arrive and costs 125 pesos. ||||There’s some walking in the hills surrounding the property but it didn’t seem like good hiking trails from what we understood. There’s one winery within walking distance (~ 2km). || It’s in a nice, relaxing setting and the grounds are well maintained. It has a nice pool area but the day we tried to hang out at the pool the bugs were quite annoying so we didn’t stay long. There’s a very nice cozy indoor common/sitting area with a big fireplace. ||||We were on the second floor in room 22 with a nice view of the pool area and hills. Had a nice little patio. There room was big and there was lots of space in the bathroom (separate room for toilet and shower). There were good black out drapes and a king size bed. The room was fairly clean but there was room for improvement with the cleanliness. ||The staff were fine but at that kind of place I was expecting more from them in terms of service. || The complimentary breakfast was ok. Typical buffet selection of cereals, yogurt, bread, jams, ham and cheese, sweets/croissants. Lot of little desserts. There was no cold water to drink at breakfast though. I think if they added music at breakfast it would be an improvement, it was a bit of a weird vibe. ||||We had dinner one night at their restaurant and were quite disappointed. The food, ambiance, and service were all quite poor. I do not recommend eating lunch or dinner at the hotel....
Read moreThe resort is out of town which is fine (30-40 min walk) but the road is a dusty dirt/sand one with no sidewalk or lights, so walking is not pleasant. If the road were paved and/or lit it would make a huge difference walking to and from town. Cabs are available and the front desk will call for you - takes about 10 mins to arrive and costs 125 pesos. ||||There’s some walking in the hills surrounding the property but it didn’t seem like good hiking trails from what we understood. There’s one winery within walking distance (~ 2km). || It’s in a nice, relaxing setting and the grounds are well maintained. It has a nice pool area but the day we tried to hang out at the pool the bugs were quite annoying so we didn’t stay long. There’s a very nice cozy indoor common/sitting area with a big fireplace. ||||We were on the second floor in room 22 with a nice view of the pool area and hills. Had a nice little patio. There room was big and there was lots of space in the bathroom (separate room for toilet and shower). There were good black out drapes and a king size bed. The room was fairly clean but there was room for improvement with the cleanliness. ||The staff were fine but at that kind of place I was expecting more from them in terms of service. || The complimentary breakfast was ok. Typical buffet selection of cereals, yogurt, bread, jams, ham and cheese, sweets/croissants. Lot of little desserts. There was no cold water to drink at breakfast though. I think if they added music at breakfast it would be an improvement, it was a bit of a weird vibe. ||||We had dinner one night at their restaurant and were quite disappointed. The food, ambiance, and service were all quite poor. I do not recommend eating lunch or dinner at the hotel....
Read moreWe arrived and were accompanied to a vet serious member of staff to our room facing the carpark. He never asked if everything is ok or if we need anything. Just left. In our 3 nights stay we didn't see anyone smile and nobody made us feel welcome. They didn't seem to be bothered we were the guests. Room was facing the car park and was very smelly. Old bathroom, no amenities such as cotton buds, toothpaste etc. Breakfast - one staff always just stands inside ( with no smile!!!) and never goes around the tables to collect dirty plates or cups. They never ask you if you want any eggs or anything hot they might have in the kitchen. Toaster takes 10min to do one side of the bread and only 4 pieces at one time. Today the breakfast room was full and there was a long queue for toasts. Buffet was limited with too many cakes and sweets and same every day |Room - the curtains didn't fit and nobody made sure at the beginning this was correct or not.| Check out - nobody offered any help to carry the luggage from the room when they saw my husband taking everything out one by one and we had 5 pieces. At reception nobody asked how was the stay, just requested the keys room. This was the WORST unfriendly and unhelpful place in...
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