BIG4 Port Willunga Tourist Park — Hotel in Adelaide

1. Couldn't buy any food or drink etc., they advertised a cafe, non existent. The next day we had to drive back to Seaford and buy food from Woolworths & a tray from Big W to place the food on in the oven of the spa cabin we rented for 2 nights. We also had to purchase a clock radio at Big W no clock in the bedrooms.|2) Older female staff was rude to my wife when we arrived first day, she rudely said you finally made it.|3) The Banksia SPA cabin was a joke the fridge wouldn't keep anything cold even when we turned the dial on full, only the freezer worked.|4) The double bed was so low down it was horrible.|5) We asked before we came if two people could fit in the spa, only one person could, and no offence to any obese people you wouldn't fit into it.|6) Both the sliding doors wouldn't lock properly we had to force them to lock.|7) Porch light didn't work.|8) Now for the park itself it's a fire hazard, Big gas cylinder's placed in between cabins, dry paddocks surround the boundaries of the park, alot of dry leaves clogging drains on permanent resident homes, couldn't find any fire fighting gear etc.|9) Activities were lame e.g. mini golf wasn't operating, pool to small, games room is run down.|My wife and I haven't been away to the beach for ten years because 4 years ago she had a tumor on her right eye lid she had toget it removed she only had 6 months to live, and 2 years ago I went through 20 treatments of radiation for prostate cancer. We paid $380 for this extremely horrible experience and in the end we only spent 45 minutes in the beach because of us having to go to Seaford to get food.|This caravan park needs a fire & safety inspection immediately. Not all reviews are accurate on their site either is their description of what the...

Absolutely the rudest staff I have ever come across the guy behind the counter especially I had organised another few days with him the day before and the next day he was bashing at my door at 9am telling me to move I told him I was still in bed and I reminded him I had spoke to him the day before and he told me to leave that he doesn't want my kind there anyway meaning transgender I couldn't believe what I heard then he started threatening me if I didn't hurry up and get out, I'm a member of big 4 and I have never been so disgusted in my life the way I was spoken to, I have spoken to others recently that have had the same issues with the same guy and rude staff, I would recommend stay elsewhere they obviously don't need ur business if that's how they treat U as a customer, that is 1 caravan park I will never ever go again under any circumstances I would rather stay on the side of the road any day, they have no idea how to run the business or how to speak to people with any sort of respect at all and the permanent people there are not real freandly my advice don't waste Ur money!! A holiday is about making fun memories and good times U won't b off to a good start as long as he's behind the counter I will b speaking to big 4 this should definitely not happen to anyone at anytime ever. I don't even rate this place at all and somthing should be done about this place and an his attitude my advice dont waste Ur time and money on this place U will know what I mean even when U call to even make a booking, good luck and all the best on ur next holiday adventure...

I don’t tolerate bad smells very well in a small cabin.

Stayed in one of the Oz pods and boy was that a sleepless night. We arrived later so our key was in the box, that was no worries and the other facilities were awesome looking. Clean toilets and an amazing games room, I had high hopes. But on arrival to our Oz pod the plot twisted. It was very warm and stuffy in there, and I found a wall of mosquitoes that must have come in when it was being cleaned. But that leads me to question was it even cleaned? My quilt cover certainly had not been changed. Up near my face it teamed with unpleasant smells consisting of strong men’s bio and smelly feet. This then made the cabin smell I utterly horrible similar to a long drop toilet and no I’m not talking about that nice cedar wood smell, rather the smell of human poo. I don’t know what went wrong with the previous stayer, did they shit themselves? Had they never been introduced to deodorant? Or maybe I’m being too harsh, and they were just a hardworking pig farmer stopping in for the night? The quilt had all of those answers. The mosquitoes continued finding their way in to harass me and the smells kept looming,...