Forbes Holiday Park — Hotel in Forbes

We had a large group booking across multiple sites and cabins, one site checked in after hours and had a campervan and car with a rooftop tent. In the morning we were very rudely told by the female owner that the rooftop tent needed its own site as its a one vehicle per site rule - fair enough this is a fairly standard rule across parks. I went to ask if the rooftop could park on our caravan site as the one vehicle. The lady owner was very rude in her manner towards us, I tried to explain that moving the rooftop meant splitting a father from his children. She did not care responding with “he won’t be far away” We were just trying to gain an understanding of the reason and come up with a solution that didn’t split a family. We were told that it was an insurance requirement and is the same for all Big4 parks. We have stayed in hundreds of parks across Australia many of them big4 and have never had this issue, nor have we been spoken to so rudely by staff. 1 caravan, 1 vehicle, 1 swag on the ground was ok but one caravan, one vehicle with a rooftop was not ok?? The rule then changed from one vehicle per site to one “camping vehicle” per site. Further attempts to reason resulted in being told we could get out! I was dumbfounded, at no point were we rude nor did we refuse to move the rooftop to a separate site. We paid an extra $60 for the 2 nights on an extra site and a father had to sleep 4 sites away from the rest of his family.

Warren on the other hand was very friendly and great to deal with. The park itself is lovely and well maintained. We had a nice time with family and overall enjoyed our stay together. The lady’s manner did leave a bad taste but we weren’t going to let her ruin our time together. The rules are not the problem, it’s the way the female owner speaks to people and sadly, this alone is the reason we won’t be returning. Unfortunately when we think of Big4 Forbes the manner of this lady will be in the forefront. Her rude manner towards guests seem to be a common theme in the reviews and I suspect her response to this review will be no different - no aknowlegdment of the guests concerns and written in the same rude manner she speaks across the...

Two families traveling together. Rented a cabin for five. Two queen beds and a futon. Two separate rooms for the couples and a futon for the kid. The cabin was very tiny. The only toilet is an ensuite via one of the double rooms. This led to several very uncomfortable situations during our stay. We have two vehicles and had to leave one out on beside the main road for the night because of a very strict one car per cabin rule. However, the ute with the twin axel trailer parked at the cabin beside us was allowed? Took up waay more room than two small hatchbacks. We were traveling from overseas and internet connection was very important to us. They advertise wifi on the booking site. However, upon arrival, we found out this was not true at all. No internet connection is available at all. When we asked about it at the office, we were told to email the owners. But couldn't. Not until we had left, and then what was the point? The room we slept in smelt of mold, and although the bed was comfortable, the toilet situation definitely made things awkward. We ended up gaining a key for the communal toilet block, which is kept locked the entire time, but only after stating actual anxiety issues. The entire camp is under camera surveillance, and the rules and the $200 "fees" for breaking them left a very oppressive feeling. We booked for two nights, and there is no refund for early cancelation. The fact that we only stayed one night sums it up, really. Note, I was part of a group, and my name was not on...

Neat, clean, tidy, quiet, friendly holiday park. But it was the public shower/toilet block which disappointed. Smelly, dingy, dark, dirty, outdated is the way I’d describe it. Not to mention the the mosquitos and bugs inside day and night. I used the amenities block after a cooling swim in the pool. But I needed to wear thongs to protect my feet from the grime on the tiled floor. A fresh, well-lit, clean, upgraded amenities block usually defines a tourist holiday park. Sadly Big 4 Forbes, you let us down.

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It’s a pity you can’t reply to reviews without delivering a nasty tone. It highlights your aggressive nature. Reviews are written as a source of feedback for the owner of the holiday park to consider and perhaps act upon if possible. Guests are not generally in the business to criticise without reason. The success or failure of a business is driven by the feedback from guests. Seems you can’t cop negative feedback of any description given your replies on this thread down the years. Google asked for a review. I gave it by writing an honest piece. Rather than apologising for the inconvenience you come back with aggressive retort. Perhaps I’m not we’ll travelled but your business approach, in an industry you represent, leaves a lot...