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Stayed here for one night only for work. Arrived quite late in the evening but arranged with the manager to have key left in the room for me. Rooms are cabins which are very large. Has a bed, dining table, microwave and fridge. Snacks provided with tea and coffee making facilities. Also separate bathroom with shower and toilet and toiletries and towels provided. Air conditioned. The staff were great. The place is located just past the main street but is very dark at night. Plenty of parking. My only downside to the accommodation was that the door on my cabin had no lock and was unable to be locked during my stay. The room was very clean. The place was very quiet. Overall great...
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We had a comfortable stay, however, found check in very disorganized.
One of the employees had no idea we had a booking and from the few phone calls she made to the boss, he didn’t either despite several text exchanges and 2 x confirmation emails.
Our cabin door didn’t lock from the outside so we had to move our valuables back to the car and lock other items in the bathroom so we could meet friends for dinner.
It was also extremely muddy due to recent rain which we understand is out of anyones control but suggest this may be remedied with the use of blue shale around the cabin entries.
We also felt that $175 a night was a bit excessive given the presentation and our...
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Upon arrival our cabin had ants through the kitchen in large patches, hot water not working, uncleaned kitchen and bathroom.||We had to change cabins into one that still wasnt clean and had the park operators come and clean it. The kitchen sink taps were on back the front, clearly a building code violation.||The water pipes froze and we had no.running water in the morning for a shower,drink or toilet.||We were told that as Glen Innes is in an Alpine area we should not of expected anything less.||Sorry but I should have access to running water anytime I want.||We were.told a refund would be given and yet none to date.||Avoid...
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