Sea Dragon Kangaroo Island — Hotel in Kangaroo Island

We arrived at Kangaroo Island by plane and we were met by Rodger (Chile) at the airport. He was very welcoming and explained a bit about the island and that we had approx 1 hour drive to the property.|On arrival at the property we were greeted by Pamela(Chile) who offered us a welcome drink and explained all about the property and our itinerary while there. From the moment you arrive you just start to relax. We were staying 3 nights so we were able to avail of all what was on offer. The property is in a beautiful scenic position, elevated overlooking the sea and the coastline. Perfect|We were booked in for breakfast and dinner. Lunch was available for an extra charge. The selection and quality of food was amazing. 5 star.||We were assigned room/ house No. 1.| Even though i think this is the furthest from the main building it was only a short walk and it was beautiful seeing the Kangaroos etc just resting in the shade of the trees as we went back and forth. the room was perfect. It had tea / coffee making facilities , a fridge with fresh water, beautiful comfortable bed, well equipped bathroom with large shower. We genuinely could not have asked for anything more||On the first day we got to go to the beach for a swim. It is a bit of a climb down/ back up but it was so worth it.| We also got to do the Kangaroo experience with Tomas (France). They do not encourage feeding the animals as they are living in their natural habitat but every evening they put out fresh water near the reception building for the Kangaroos so that the guests can get to see them up close and were given lots of interesting information. |While here we also did local Gin tasting with Jasmine (UK), This was very interesting especially since i dont normally drink. Ha, Ha. She had great knowledge and was very engaging. Jasmine also does local honey tasting.|Another experience was sheep shearing at Rob Howards Farm. |We did a full day tour all around the island with Adam which was amazing as Adam is a local and can spot an animal or bird from a mile away. He is also great fun. This trip included a picnic lunch.|Each evening at dinner Leo from guest services checked in with each group to see how our day had been and if there was anything he could do.|The above mentioned staff would also serve us dinner so it felt like a family affair. There was also another young couple also who I cannot remember their names ( they were engaged). I cannot Praise and Thank these young people enough. They are such a huge asset to Sea Dragons. I am sure there are many more staff behind the scenes that I owe many thanks to for making our visit so memorable.|I know this seems a long reveiw but believe me when i say this is the short version (ha ha)|Finally i have to mention "Jane" " the manager. Such a lovely lady. Always there in the background, everything running so smoothly and calmly.|On our final day we had a little hic up with electricity, we had none at our house. Not a big deal as we were leaving later that day anyway and all meals are at the main reception building.| On reporting this , immediately maintainence were sent to fix it and we were moved/ upgraded to the most amazing suite bungalow with full kitchen, huge living area, double sea veiw balcony, it even had a free standing bath on it. Jane just couldnt do enough for us. We spent our final day in the lap of luxury.| There is a beautiful vibe about this place, the staff are like family and everyone seems to enjoy what they do. This translates to the guests feeling relaxed and included.| If I have forgotten anything or anyone i apologise but THANK YOU ALL for making our trip to Sea Dragons so special. We will never forget it.| Marylin and...

The three nights we spent on Kangaroo Island were the highlight of the trip to Australia. The location exceeded our expectations and if you like the pictures on the website, you'll be even more impressed in person. ||You look out directly from your room to the beach and the AU mainland in the far distance. There are kangaroo everywhere during the day and wallabies everywhere at dusk. ||The arrival started with a warm greeting by Jane and she handed each of us a glass of wine before having us check in. She knew all of our names right off the bat and the warmth and professionalism was demonstrated by all of the other staff (Yasmine, Tomas, Leo, Paul and a few others that I can't remember their names!).||As some others have noted, if you're on a package you'll have the full day island tour included and the other activities (lighthouse tour, honey tasting, sheep shearing, gin tasting, etc) as well. The activities vary a bit so your visit might be a bit different. The full day tour was the best day of the trip. Paul was excellent and we stopped at a cluster of trees by the road that was infested with koala -- there had to be ten or more. Then off to the arches beach that had fur seals, then to Remarkable Rocks, and a nice picnic lunch followed by a visit to the sea lion beach. It is a long day for sure and a lot of driving, but the scenery is serene and unspoiled. ||The dinner was included in the package and was a choice of two entrees and two desserts. Both were very good and we even used it as a way to get our picky eater to try lamb for the first time. The food was very good and several wine and beer options were also included. You could upgrade to fancier wines for added charge -- we're not wine or beer people so the included options were fine by us. The will also make a cocktail for you for added charge as well. ||The rooms were spacious with a living room area, an additional indoor seating area that looked over the patio to the ocean and then the outdoor patio itself. They're luxurious and clean and fresh. ||There are about a dozen rooms at the resort so you will only see about 20 or so people during your visit .. and may not actually see too many people elsewhere on the island either. It's definitely a remote place and you are somewhat captive so if you like the freedom to explore on your own, you might want to go with a package where the tours are not included and you drive your own car. ||I will have to say that this is a very expensive experience ... even if you factor in the fact that food and activities are included. But it's a priceless experience that will leave you with memories...

I only write really negative reviews when I feel that it is important to warn people that an establishment is truly bad. In this case the owner was not only uncaring, but a liar, which is obvious from her response to my review, which is why I have edited it.

Two of the three meals that I had there were badly cooked, by someone who did not know some basics of cooking. It turns out that they do not employ a chef, but have someone cooking from recipes, in this case badly. This information that there was no chef was given to me by a trustworthy staff.

The second day that we were at the resort, my husband came down with the flu. He could not leave the room due to a temperature, and the resort absolutely refused to give him any food for lunch. They have a full kitchen and had sandwices.Therefore, I had to take a ride into town, which was about 20 minutes, to get food. I was horrified that this is how they treat their guests. When I told the owner she totally dismissed this because we hadn't ordered a sandwich 24 hours beforehand.

The wait staff and others are temporary young people working while travelling the country. They are not well-trained or particularly competent, which is fine generally, but not what one would expect from a high priced resort. One of the employees lied, which was also disappointing.

The woman who runs the place also does not refund money for excursions, even though she gets the money back from the companies when people don't show up. I went on a swim with dolphins, which my husband was unable to go on due to the flu. The front desk told me they would not refund this money, but the company that did the swim said that they would happy to give me a refund, but it had to go back to the resort, since I booked it with them. When I told the owner this and the other issues, she said that she would only refund my money if I promised not to wirte a bad review. I find that very manipulative. This is not a place I recommend staying at all!

Please realize that the owners response is something that is a shameful...