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I did send email privately with no response I have decided this is what I have to do to get my point across.
My first impression (and the pics online) we were so excited to come and stay.
When we got to Amore and closed the door we couldn't reopen the screen doors (i put the screen door back on the roller but one of the rollers were obviously broken). We couldn't leave the doors open and get any fresh air due to the screen doors and mosquito's which is a thing here on the Sunshine Coast I know.
Turned on the spa and there was short black hair all through it. Im assuming someone had shaved their beard or something (it mustve come out of the jets).
The shower bottom was cracked and I refused to use it.
The roof joins were black (especially near the sliding door above kitchenette) Im not sure if it was mould or smoke build up from the fire place. We didn't even open the fireplace as we weren't planning on using it so unsure of that.
The TV needs upgrading badly! The remote control barely worked (couldnt use the channel or volume button) the back of the remote was not even able to be clipped on. A DVD player?? Where can you even get DVDS these days. No internet service so couldnt even log onto phone or computer to watch anything.
The balustrade on the deck .. my husband leaned on it and and it fell out (right corner)! That was our last visit to the deck.
We were looking forward to going for a walk through the rainforest area to notice it all blocked off (which looked permanent as it was extremely overgrown through there).
Im unsure if we just got an old cabin (Cabin 8) as the pictures definitely don't show what we walked into on the day.
Maybe updating pics and website (re rainforest walks and internet service etc) would be...
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Place had good and bad points. Fire place and spa are good and comes with a cheeky bath bomb. Also on arrival is complementary bottle of wine, chocolates, muffins which is a nice touch.
Unfortunately The biggest let down which is what makes me give two stars under average is the bed and pillow and sleep. Unfortunately my partner and I had a dreadful sleep and woke up with back pain and neck pain. The quality of the beds to us is below average. If your someone that loves a HARD bed then this place will be perfect for you. Unfortunately those with bad backs who need a bit more comfort will have a troubled sleep. We asked management for some soft pillows and they had none to give us and told us each bed comes with two soft and two hard pillows. The soft pillows however feel more like medium-hard pillows and the hard pillows are very hard and heavy. Also bed is not pillow top But a cheap hard springy mattress where you can feel the springs whilst you lay down.
Also there is no block out curtains only the cheap blinds which our one was broken as was our soap holder in the shower. Also note if your staying here there is no internet to the rooms to watch netflicks etc. There is a DVD player but not dvds on the complex to choose from so if you want to watch a movie you will have to go to the shops to rent something out. Our fireplace was also not cleaned prior to our stay and full of soot. If the bed and pillows were pillow top and comfortable and of Higher quality which one expects when staying, especially when booking the “luxury cabin” then the star rating would be a four. Please look into replacing the bedding as the bed and quality of sleep is the most important part of any...
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My partner and I havent had a break from work in ages so we decided to randomly book this place. |On arrival Lisa was amazing so warm and welcoming and Coco the supervisor was super friendly she just wanted pats. You get a beautiful basket with goodies in it. ||The pool was very clean it was raining when we stayed so unfortunally we didn't go for a swim. ||The Rainforest walk was amazing a bit slipppery when it was wet as it is a wooden track but there are warning signs, when you reach the finish there is a stunning wooden gazebo that is sheltered it makes a great spot to have a picnic lunch.||Now to the rooms it is all one room as it is a cabin/bungalow. But it is very spacious, clean and homely. |We had a room with a really nice clock and painting on the wall simple yet elegant.|The spa bath was wonderful we used it both nights we stayed there and it is very relaxing. |The beds were nice and warm for the climate, as it is still humid and being in a rainforest.|The bathroom/ toilet was clean.|The kitchenette was clean it only has a microwave for cooking. |The view from the cabin is just breath taking, as i said before it was raining most of our stay but it was so peaceful to sit on the back deck and listen to the rain on the tin roof and falling of the leaves.||Best thing yet we got to bring our 2 puppies they loved it being in a new place exploring new things.|The beach and shops were only 6mins drive away. |It was a perfect holiday in a perfect location. ||Lisa has some great plans for this place and I look forward to coming back in a few months time.||- Sorry for the mess in the photos i took them on leaving as i forgot to get some on arrival.||Thanks very much to Lisa,...
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