Pousada Pedra Fina — Hotel in Região Geográfica Imediata de Caxambu - Baependi

The place is beautiful, we stayed in Shale Fogo, it was full of bugs - some obviously visible and somewhat expected in nature. But on the first night the electricity went out for about 2 hours, and when it retuned the floor was covered in bugs resembling cockroaches. ||||The meagre breakfast they provide is served in the rooms maybe the bugs come for the crumbs of food, as the rooms are not cleaned daily. ||||We were told they couldn’t provide firewood, due to being busy on New Year’s Eve. ||||The New Year’s Eve dinner served 90 min late, was sent to our room and lacked any vegetarian options as requested. The food was worse than hospital food. ||||The owners limited our use of the facilities to our own shale saying they were afraid of COVID and wanted to protect themselves, however they hosted a gathering on their premises. Which by the way is why they were too busy to send us fire wood. ||||The way they communicated made us feel like we were inconveniencing them, and invading someone else’s house, not like paying customers. ||||They also wouldn’t allow us to use the sauna at the time we requested and we learned that it was not convenient for the owner, we had to use use it only at a time that he was prepared to set it up, not when we wanted. ||||They offered no solution to problems, only excuses, guests were ‘locked down’ in rooms, but the owners and their guests could roam freely. ||||We decided to leave early, and instead of hearing our concerns the owners wanted to argue and justify the awful service. ||||And to top it all on the last night we were forced to move the bed as the ceiling stated to leak from the rain. ||||See photos of the New Year’s Eve ‘feast’...

Hands down the best hospitality I've received in my time in Minas Gerais. Letícia was exceptionally attendant to our requests.The sauna was in great working order and easy to schedule and use. We had our food delivered to our chalet. It was super delicious and healthy. We were able to enjoy our time in the valley and come back to a relaxing and beautiful atmosphere.

A total gem. Will...

After almost 6 hours from São Paulo , we found this very pretty and well kept B&B .||Owners make it happen and really take care of you .||Very neat and clean. ||Only small remark , even tough breakfast is very good , it starts at 8:15 only ... If you want to hike earlier than 9 am you have no alternative.||Amazing hikes around it . 3 days are enough...