Pousada Caravelas de Pinzón — Hotel in Região Geográfica Imediata do Recife

We visited this pousada as part of our FIFA World Cup trip in June 2014. Our initial impressions were not great as the building, rooms and furniture are not up to the standards we found in the larger tourist areas in Rio, Foz do Iguassu, Pipa etc but we were determined to make the most of it.||||We found the owners and pousada employees to be friendly and they went out of their way to be helpful. For example, they obtained a parking pass for one of the games at the Recife Pernambuco stadium, allowed us to use the office printer to print travel confirmations, and helped us when we had two flat tires on our rental vehicle.||||We ate breakfast daily and dinner in the dining room on a couple of occasions, and drinks and lunch by the pool, and all the food was good and reasonably priced, with local Brazilian dishes and specialties such as tapioca pancakes.||||The rooms are small and the cost was a little high but we had booked through FIFA so normal rates would be more reasonable.||||The location is beautiful - on the beach with plenty of surfing and walking opportunities. The weather was hot and muggy with significant rainfall, particularly at night, typical for that time of year. The pool was clean and very refreshing.||||This is not a sophisticated tourist area - it is about twenty miles south of Recife and there is not much to do beyond the beach - few people speak English and the accommodation and local town are somewhat spartan.||||To the south about twenty miles is another tourist beach area with the advantage of a new toll road into the town of Porto de Galinhas. We visited on a day trip and this town seemed more geared towards tourists with more shops, restaurants, boat trips etc.||||One difficulty in this area is transportation. We rented a car since we were travelling to games in both Recife and Natal. However we would suggest that the average beach tourist rethink that idea and investigate alternatives, such as buses and cabs. ||||The roads are in dreadful condition with potholes everywhere. Traffic is heavily congested. The main road - the BR-101 - is a nightmare around Recife, where it can take two hours to get through the city. Let someone else do the driving.||||Summary - this is an unsophisticated town about an hour from Recife. It has a beautiful beach, not much else to do, and the Caravelas De Pinzon has friendly and helpful staff and owners. We enjoyed our stay there but we will not...

I want to begin by stating that this place is NOT in Recife, but still comes up in the search results as if its really close to the city. We had to spend 150 dollars each time we went to the city because we did not receive proper instructions on where to get the bus. Don't be fooled by the pics that the pousada shows because they are very deceiving to the reality. I was willing to make peace with the distance to the city and the overall experience but when someone tried to take a picture of me in the shower I became infuriated. I went to the manager and explained to her the situation and she blew it off like nothing happened. I asked her to review the tape and see who tried to record me in the shower. She told me I had no proof of the matter and there was nothing she could do to make us feel safe. We immediately packed our bags and went into Recife where we where forced to rent a motel because there was no more vacancy after a three hour search. Please be aware that the surrounding parts to the pousada does not provide any security and the staff and manager provide no reassurance to your safety. ||||Anyone can snap a pic of you without knowing it because the windows next to the shower provide no security. I snapped a picture of our bathroom to show the manager. The manager's only response was that we had no proof...

Estive em Caravelas de Pizón em Janeiro de 2020 e Dezembro de 2020.

Na primeira vez, aconteceu um problema no ar-condicionado (velho) que começou a ficar com cheiro de queimado. Imediatamente contactei a recepção, e a solução que deram foi pegar algumas de nossas coisas e ir dormir em outro quarto, deixando nossos pertences no quarto que o ar-condicionado deu problema.

No dia seguinte, voltamos para o quarto e ficamos sem ar-condicionado até o anoitecer, daí fui novamente procurar uma resposta para o problema, e novamente deram uma chave para trocar de quarto.

Passamos uma experiência horrível, desconfortável e inaceitável! E ao fazer o checkout, nenhum pedido de desculpa foi feito.

Decidimos voltar pela segunda vez, pelo fato da pousada ser bem localizada, ter uma bela vista e tentar retratar a má experiência que tivemos na primeira vez.

Na segunda vez, fizemos o check in na data 26/12/20 (sábado). No primeiro dia estava tudo bem, tudo dentro do que esperávamos. Mas na madrugada do domingo, por volta das 02:00 da madrugada escutamos uma explosão muito forte, o que ocasionou a queda de energia. Estava acontecendo tudo novamente...

Ao amanhecer fui procurar alguma resposta na recepção sobre o ocorrido. Em resumo, sempre era uma resposta diferente quando procurava saber o que aconteceu e quando voltaria a energia.

Enquanto isso, ficamos impossibilitados de utilizar a piscina, os alimentos que estavam no frigobar já não tinha refrigeração suficiente para manter a sua qualidade.

No final da tarde do domingo, ainda sem energia, a solução da administração foi nos oferecer vela (uma vela).

A energia tornou por volta das 20:30/21:00, os alimentos no frigobar já não estava adequados para o consumo. Comuniquei o prejuízo da diária na pousada e dos alimentos aos responsáveis, mas nada foi feito.

Fazendo o checkout e novamente sem pedido de desculpas pelo o acontecido, mostrando que faz pouco caso dos hóspedes.

Essa foi as minhas duas experiências em Caravelas de Pizón, não terá a terceira...