Chamkoria Chalets — Hotel in Samokov

We stayed at 1a chalet, Feb half term 2023. ||The chalet is privately owned, Mark the owner has been brilliant. Really helpful and reassuring, he was very accommodating and really tried hard to ensure our first ski trip went to plan. Always communicated well with me, and offered advice when it was needed- Thankyou mark !!! ||It was our first skiing holiday, and we went with another family, we had a party of 10 (6 children and 4 adults) the 2 younger kids stayed on blow up beds in the adult rooms - which isn’t ideal, but it worked out fine, and they were happy enough. |The older kids had their own rooms and was happy with their rooms. ||The chalet had everything you needed to ensure a pleasant stay. |It was plenty big enough, and didn’t feel crammed in the communal area. ||We ate at the on site restaurant - which was terrible. Firstly we were 2 chairs short, and stood up for the Majority of the meal- we had to share with the younger ones when the food arrived. We got served raw chicken with 2 meals (chicken burger / chicken nuggets) and the rest of the meals were inedible. We left half way through, and didn’t get served a chicken meal, and didn’t want to finish off any meals as a result. |The owner wanted us to pay for the meals that weren’t uncooked and drinks. He asked us to leave and come back so the other customers didn’t notice. After debates we agreed to pay for the drinks only and to pay before we leave. The owner was very rude, and didn’t seem bothered that he served us raw chicken. |As a result the mum was unable to ski the next day due to spending most of her day back and forth to the toilet. Which was a shame and spoilt it for her, the owner was not apologetic and was only bothered about us paying for the drinks ! ||The other facilities - pool, sauna and hot tub were great- the kids enjoyed a night there, they were very strict about jumping in the pool. ||The games room was good- there were plenty of arcades if you wanted to play. ||The shuttle bus was fine. You needed to make sure you booked and was on the ball with it- otherwise all the slots got filled up pretty quick and with 10 people you couldn’t leave it till last minute. ||The manager offered us a discount if we came back and booked directly through them - which is good, but if we came back we might look at staying somewhere More central. The kids could have done with a little break during skiing to chill out so would have been nice to have the opportunity to go and chill out...

At first, after reading other reviews we thought the distance of this accommodation would be an issue, but it proved to work great for us. For a great price we enjoyed silence, comfort and peace at the peak of the season when Borovets tends to be overcrowded.

The stuff was very nice, helpful, informative and with a very positive and pleasant attitude at every interaction. The stuff is helpful without being intrusive or annoying which was a great thing for us.

The apartment is equipped with everything one might need. From cooking utensils to clean towels and bedding, from ski equipment wardrobe to the nice little spa.

We enjoyed the sauna after the skiing sessions so much! The fact that sauna is included in the price and functions is a great value for money.

We were getting to the slopes using our car at first, but then we switched to the transportation provided by them which was awesome. It was especially useful after the skiing to have someone helping you with the equipment and driving you to the door.

We had a minor issue with the electricity system in the first evening and they were so responsive and eager to solve the problem.

We are looking forward to come back during the next summer and the next winter season too.

Bonus: During our trips through the forest by car we observed 2 beautiful deers, a fox and squirrels. Our children enjoyed so much being able to see these animal in their...

We visited as a family of 6 adults having booked our three bed, two bathroom apartment via AirBnB. The complex is around 5km from the centre of Borovets set in stunning countryside with views of the mountains on a clear day. We skied for 4 out of our 5 day/ 6 night stay and the free shuttle buses were punctual and easy to book. We only had to take a taxi (30 lev/£15 for 6 people) on three occasions - twice because we left it late too late to book and once after being out for NYE. The apartment was warm and comfortable, very well equipped and very clean. We had an unexpected change of bedding and fresh towels half way through our stay too which was nice. The shop has the basics (bread, butter, wine, beer, soft drinks, salty snacks, chocolate, dried pasta, eggs and some tinned stuff etc) and we had breakfast in the complex one day, which was ok for the price. All the staff are very friendly and helpful. Whilst we were there we emailed our host to let him know the toaster wasn’t working (honestly because we didn’t want him to think we were responsible) but to our surprise he arranged for the management of the complex to provide us with a replacement the next day. We paid around £100 each for 6 nights which was amazing value for money in our opinion, and would definitely stay again. In fact, we’re already planning our return to Borovets...