Family Hotel Dinchova kushta — Hotel in Sandanski

We fell in love with this hotel from the pictures on the internet and it was even better in real life. The hotel is in a lovely traditional style, inside and out, with the rooms facing onto a pleasant sunny courtyard. The location is superb - just on the edge of Rozhen village and about 2km away from the monastery, perfectly placed for exploring the nearby countryside and surroundings. It is about about 6km from Melnik so away from the busy tourist area, and very peaceful and completely silent at night. It was very easy to find and there is free parking just outside the courtyard gate. The lady who greeted us was friendly and welcoming, her English was limited but enough to get by. She gave us a welcome glass of their own wine each which was a nice touch. The room was clean but basic (no fridge, no safe) and not very big, but it was OK for us as we were only staying one night. The bed was a proper double bed and very comfortable. The bathroom was clean and spacious. The wifi was good and there were sockets next to the bed which is very handy. The included breakfast (French toast, jam and cheese) was homemade and delicious, not a lot of it but can’t complain as the room is already very good value for money by western standards even without breakfast. The restaurant is decorated in traditional style and also has outdoor seating in the courtyard which is where we had our breakfast - lovely view onto the mountains. We had planned on having dinner there but arrived later than we intended and were too tired after an early flight and a long day driving! Our only complaint is that we booked and paid for a superior room but we were actually given a standard room (exactly the same standard room as shown in the photos on booking.com). No offer of any money back for not getting the room we booked and the lady’s limited English made explaining the situation impossible. It wouldn’t stop us returning but we would be more...

We spent 2 nights in this simple and hospitable family hotel and we definitely recommend it. The location is excellent, close to the monastery, very quite and not as touristic as Melnik. Rooms are simple and clean ( we had one facing the main courtyard), full of fresh air and light. The bathroom is a bit strange, but water was hot and amenities were of better quality than expected in this type of hotel.||The hosts were very helpful, friendly and trying to do their best for our comfort although they do not speak English ( no worries, it is working well).||We had breakfast and dinner twice: Breakfast was very simple, home made but really nothing to write home about. Dinner was nice, many Bulgarian dishes and very nice house wine ( you can try some in the local cellar and decide which one is your favorite), gain it is he owner who will personally take very good care of...

Rooms are ok and clean, but beds are extremely uncomfortable to the point where you feel the wire mash of the bed. Constant electricity cuts and they don't have a single candle or any provisions for anything where the neighboring guesthouses have generators. One poor lady cleans, cooks, greets guests. At night dogs are barking all night. Breakfast food is recycled, for example the feta cheese served with the french toast had red colouring on the side of it and was dry clearly it was on another plate, the jam also gets put back after one has eaten. When asked, the answer is the owner cannot spend money on things it's already expensive to upkeep the guesthouse and pay for expenses. There's also nothing to do in the tiny village. I wouldn't recommend to anyone and I see the high ratings are from previous years so I guess things have changed as there's no way this place can...