Novotel Sofia — Hotel in Sofia City

A hotel where I've used to stay for business four years ago, and has been a great surprise returning again. After arriving to the airport after midnight, we called the hotel asking for transport, that managed really fast a taxi. Once we arrived, and due to an error of our company my coleage and me hadn't any reservation for that night, but Antonia, the recepcionist that night, showed a great attitude and kindness and told us that this was not going to be a problem, and just five minutes later we were in our rooms. I have to say that two days later she also provided (with great patience) some indications to visit the city, as the stay was longer than expected. Regarding the rooms, I have to admit that the bed is one of the most comfortable I've found, and I am use to travel a lot due to my job. The acoustic isolation is absolutely amazing, even for sleeping during the day, and all facilities, including the bathroom are nice, and over all, very clean. I have truly apreciated the fact that now a glass bottle is provided, and a fountain with hot, cold, room temperature water, is instaled, so I've managed to have all the water I wanted without using a single plastic bottle. As expected, the breakfast by itsef is on of the best I've tried regarding the nice short of things available at hand, and also on demand to the kitchen, together with the profesionalism and good maners of the restaurant and bar staff. Without any doubt, a place where to stay and have...

We stayed at the hotel for work and were truly charmed. Great, clean and well-maintained hotel. It really deserves 4 stars! Even though it’s pretty far from the centre of the city. Everyone from housekeeping was very responsive and the rooms were perfectly cleaned. The breakfast was great and very tasty! And the bar staff were simply great at their job! Especially the young boy (I didn’t catch his name). The reception staff were great and very hospitable. Rado (I didn’t remember the boy’s full name, Bulgarian names are complicated lol) was very responsive and checked us in extremely quickly! Antonia is a very kind and well-mannered girl! While we were talking to her at the reception, she surprised us with Bulgarian waffles. We asked her for recommendations for a bar and she guided us immediately. (We recommend Gin House to everyone). Overall, all the hotel staff are very responsive and kind and served us great. We recommend the...

Found everything needed - a free parking in a covered garage, spacious and clean room with a nice city view, a good deal including the breakfast (nice selection of food available), good location with a big shopping mall next to the hotel.|While hotel is just 15 mins away from the airport (by car), the city center is bit of a distance and using the public transport is required. Nevertheless there is a bus stop just few steps away from the hotel. We used bus number 84 to get us to/from the city center.|Also appreciated welcoming front...