Ny Ka Smy Kampot Residence — Hotel in Kampot

Very bad management and service!!! Stay away from this place!! Got here expecting to have some nice family time, and it turned out to be the worst experience. Before we went, we had booked some rooms and asked if it's ok to cancel a room if some of our family members cannot make it for the trip, and they said it was okay. Even when we got there and check in, the receptionist was not hesitant to let us cancel the extra room that we did not need, but later that night, when we were enjoying our time having the bbq, they kept us busy with the phone calls from some other workers/manager that wanted to make us pay for the room that we did not need. The whole night was ruined with the miscommunication among their staff and bad management. One of them had agreed to let us cancel the room without hesitation while the other person had claimed to be their manager and said we needed to pay even we did not use the room. We ended up paying half of the price for that extra room we did...

Clean and big room which is nice for family or group gatherings. The pool is nice and clean. Moreover, the staff are very friendly...

Clean, good service and...