Pine Valley Park — Hotel in Hamilton

We stayed at Pine Valley Park for almost a week in October. It is a huge campground, and the layout is very nice! The owners are kind and definitely do well with planning activities for their guests. This campground features a pool, showers, laundry facilities, a very cool playground, a chip truck, rec hall, bathroom house and a small store. I have to give Pine Valley Park 3 stars because although it's a beautiful campground, a few things drove me crazy. For one, some of the seasonal guests are super ignorant. We did meet some very nice people, but there definitely were the odd few that were downright unfriendly. Secondly, 250 registered children in the park is perfect for the little ones but honestly, the children there had absolutely zero supervision, none. I was the only parent in the playground area listening to countless children swearing and misusing the playground the whole time. I have a two year old who couldn't even use the slide because there were about 7 children sitting on it. Then when she did get a chance, about 2 or 3 kids started running up the slide when she was coming down. She was almost knocked over numerous times by kids playing tag on the equipment, and she was actually stomped on by a girl coming off of a part of the playground backwards, without looking, even as I was yelling at her to look out. She came right down on my toddlers head. I totally understand kids will be kids and they play roughly. I just don't understand why I was the only parent there when there were about 20 children playing. There was no point in even telling the owners because they were both busy with bingo and giving rides around the park. When we went back to our site later that night, there was a fight about 2 doors down. Being in an RV, you can hear the swearing and drunk bantering as if they were in the room with you. Also not so family-friendly. Lastly, there is only one washing machine and dryer for a massive campground. However, on the upside, the laundry room is well stocked with books and games, even movies. Overall, it's a beautiful campground. It reminded me of something you would see in a movie. The owners are nice and helpful, just very, very busy so it lacks management in some areas. It's very clean for such a big park, however there is tons of litter scattered around (mainly in the playground) and overflowing garbage cans, which comes with being as busy as they are. I honestly believe if there were a few more people managing Pine Valley Park, it would be a beautiful, family-friendly campground where everyone is happy- not just the seasonals drinking at their sites, completely clueless to where there children are or what they're doing. I would come back because my daughter did love it despite being trampled, knocked around and excluded at the playground. And the owners have created an adorable campground. I just wish there was a little more staff, and less careless and...

update.....Scammers. Is the word i would use for this campground. I don't know how many e-mail accounts John and Sue made up to get themselves anywhere near 4 stars. Anyways we bought a trailer with a deck and a hardtop on one of their sites and the first year went great. We found the trailer a little small so the next season we upgraded our trailer. We discussed with John and Sue what trailer would fit on our site and even though they ripped us off $10k when selling our trailer to them we figured we are getting a brand new one and it was worth the loss.

When they put our new trailer in the spot ( we were not present ) the trailer was too big so they cut 2 feet off our deck rendering our hard top useless. They broke our black water valve and completely tore off one of the jacks under our trailer and didn't even tell us. It took us weeks to notice the smell from the broken valve to let them know- which they did admit to and eventually replaced even though the smell stayed present our whole stay as it leaked into the ground below us. They also left our trailer door open for over a week unattended and i mean wide open for all wildlife and insects to make themselves at home.while fixing the inside of my trailer it must have slipped their mind to shut the door.

After this we decided to sell our trailer as John and Sue made the experience a horrible one and our brand new trailer had been damaged. When we approached them with the damages and asked for them to repair it they denied they did it and told us if we weren't happy to leave the park. So we did.

When leaving the park John came to apologize and admit he actually did damage our trailer and he will order the parts needed. We have yet to hear anything from them even though we have been trying to contact them.

If you like to camp in a swamp and have no problem with the owners of the campground ruining your current or brand new trailer then this is the place for you.

Ill be making daily reviews in hopes they make the right decision to fix our trailer at their expense as they said they would before we left.

Until tomorrow good luck and don't let them touch your trailer.

I definitely recommend NOT to coming to...

We stayed here for 5 nights with our motorhome. Our 4yo daughter had a great time and loved the animals in the petting zoo, the jumping pillow and the playground(s). It is a nice park with a lot of seasonal visitors. We had the bad luck of a lot of mosquitos at dusk and dawn, the first night you couldn't even go to the washroom without being 'attacked' by 10-20 of them. There was also an overnight washroom, but this wasn't more than a shed with a toilet. The RV sites were levelled and well maintained, although there was some rubbish lying around here and there. The owners were really friendly and helped us out when we weren't able to boil water. There were a couple of things that need attention: the washrooms and laundry (just 1 washer and 1 dryer) are outdated. The playgrounds are fun for the kids, but need updating or repairs. Especially the toddlers playground, because the soil is just rock or hard sand. Nothing to break a childs fall. Just to be aware: there is only grey water sewer, which wasn't a great issue for us. The garbage collection bins were filled over the max, which didn’t look nice and attracts pests (and looks very weird, having camped in BC were they are very strict in garbage collection). One last thing that needs updating on the website: please mention the pool opens Mid-June, as it says just June in the faqs. This influenced our decision for this campground, as we hoped to take a dip in the pool during 30 degrees Celcius weather. We enjoyed our time at the campsite and our 4yo had fun, but we probably won't...