Grand Jiaxing Hunan, member of WorldHotels Elite — Hotel in Changsha

Nicely located with shopping centre and a small park within walking distance, I was pleasantly surprised at how comfortable and modern my room was. All usual in-room amenities, with a spacious bathroom with choice of rainfall shower and separate bath tub. I think the trick is to ensure you opt for a non-smoking room, as a colleague who didn't specify ended up in the "cheap wing" which smelt of smoke, was rather tired and didn't have a fridge. The bed was really nice and the room was very clean. The breakfast buffet was plentiful with many international and local choices, including fabulous dumplings - well worth trying. We ate in the Chinese restaurant inside the hotel one night and were really delighted with the Sichuan cuisine (nice that some less spicy dishes were available amidst the choices!). There's a coffee shop (bit dingy and smells of smoke) where you can get a cake/coffee during the day and a beer at night. The only real disappointment was that the pool wasn't open - you can only swim from June (I was about a week too early), but this wasn't a deal breaker. Overall, a really good hotel and one I would...

We visited friend in Changsha for a few days , booked this hotel as its close to friend's house ... It's China 5 star hotel but not international level . |Positive : |1) the size of the room is pretty good |2)location is good too( not far from large shopping mall) |3) professional gym for people love to work out during the trip . They got all weights & facilities |4) very comfortable bed and we had good sleep |5) friendly staffs & very helpful ||Negative :|1) only have 1or 2 staffs can understand English |2) very noisy during the headfirst time , the staffs are careless, they don't care you are eating or having a conversation, to make their lunch services , they are making bad noise due to prepare for lunch services.|3) they will not change your bedding unless you asking for |4) the hairdryer is useless, can dry your hair forever .... |5) the place looks nice but many defets due to bad designing or cheap material.||Overall , with the price , we are happy with the stay. But not 5 star...

I wish I had more time to stay at this hotel, but it was booked as the last night of my trip before my flight out the next morning. I wanted to write a quick review because I had a great experience with the staff at this hotel. I had an urgent email that I had to answer (I needed to print documents and sign/send). The business center was closed, and would be until 8:30am the next day— which was too late as we had to leave by 7:30. The staff was beyond helpful by printing the documents from their own office. We only had our cell phone but figured out how to forward the email to get the documents we needed. The girl who helped us spent at least 30 minutes of her time as we struggled to figure out how to do all of this. (This was mostly due to the firewall FYI, not the hotels fault.)||I did not have a chance to enjoy the fitness center, pool or business center, but from the quality of the rooms and lobby area, I'm sure they...