My first visit to the hotel and city and I’ll be back for sure.||||I arrived at Wuxi airport and it was a pleasant 50minutes car ride to the hotel. More importantly, they provided free WiFi so that I could catch up on my emails during the flight time from Hong Kong.||||The first impression upon arrival was simply mind blowing. For the price you pay and the opulence you get...... The room was most comfortable - good size and well appointed. Check-in at the Club Lounge was hassle free and staff were quite conversant with the English language.||||Buffet breakfast at the Cafe was scrumptious with generous variety to choose from. Lunch at the Chinese restaurant was pleasant - no fuss even for a plate of their signature fried rice.||||Overall service was good. Hotel is barely 4-years old and good value. As it was my first time to the city, the Chief Concierge, Klevin was my “directory” to get around.||||Highly recommended and will be...
Read moreJust checked out yesterday. Shocked with indifferent of service level. I stayed on January and was very happy with services. Very attentive and makes me returned. Singaporean manager whom I met brought me up to have breakfast on level 12. He even accompanied me.he done all that due to long queue outside lobby cafe and I am old. ||However, very different this time. No recognition and staff simply ignore my request. I told reception lady on my feedback but was ignored. ||I will not come back. Not worth every cents... Don't consider this...
Read moreWent to Changzhou on business trip and chose Marco Polo for my discovery membership. At the arrival I remained impressed by the kindness of the staff, overall the hotel is nice and clean, the gym and pool is above average, only the sauna wasn’t functioning. Room is comfortable and view is nice, big bathroom and well equipped. Breakfast is a bit modest compared to the level of the hotel but probably the period wasn’t...
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