Crowne Plaza Dujiangyan, an IHG Hotel — Hotel in Chengdu

This was not a fun trip for us. My father's health was worsened during his tour to China and got him hospitalized at Dujiangyan People's Hospital. My sister and I had to go to Dujiangyan to take care of him. Most of the time we booked the hotel only to sleep and took a bath in turn as one of us need to accompanied him at the hospital. However, Crowne Plaza Dujiangyan had been great, all the staffs are very attentive and willing to help us. I would like to commend Mark Liu as he helped us a lot. From making sure the car went inside the lobby so my father did not need to walk far, adding extra breakfast for us to helped us print some documents for hospital's need. The room service lady was also very sweet to us.The room we stayed was awesome, clean and spacious. However the room was a tad too warm for my liking. I highly recommend this hotel for anyone...

This was my first staying at the Crowne Plaza Dujiangyan, and my overall experience was perfect and exceeded my expectations. From the front desk, the lounge and restaurant, everyone was friendly, professional and always willing to assist, especially Mark from the guest relations department at the front desk, he helped to answer all my questions patiently and I am very grateful for his help. Also Rita and Yi from the lounge staff and Ms Wang from breakfast staff, they were all very friendly and helpful in a professional manner.

Although the size of this Crowne Plaza hotel is relatively smaller than some big city locations, the friendliness, warmth and welcome from the staff was doubled, leaving a profound and positive impression on me, as well as many great memories. I highly recommend this hotel to anyone who...

Most of people provide the good self-encouraged service, and the wellcome fruit and snacks are quite kind. We all love this stay. I hope you can keep this high-level service with great passion. Overall...