Hampton by Hilton Shuangnan Chengdu — Hotel in Chengdu

Outstanding Service & A Family-Friendly Stay!I stayed at the Hampton Hotel multiple times this month—at least four separate visits, each for a minimum of two days. Every time, the front desk staff provided exceptional customer service, making me feel welcome and valued. The breakfast service was also consistently great, with a good variety of options and friendly staff ensuring everything was perfect. But what truly stood out was how well they treated my son! They were so kind and even let him drive his RC car in the lobby (under their watchful eyes, of course). The staff always made sure he got back to our room safely, which gave me such peace of mind. This hotel goes above and beyond to make guests—especially families—feel at home. I highly recommend the Hampton Hotel for a comfortable, reliable, and genuinely...

The service is top notch! Been arranging the room for deco and flower delivery to the hotel, the front desk manager 陈辉 without a second thought share me his WeChat, on top of it he even take photos after the the deco was done, as i was travelling from Jiuzhaiguo to chengdu by car, he even follow up with me just to make sure everything is in place properly.||Bad point: the hotel front door is currently under renovation, therefore the road signs and map is invalid, they will lead you to the basement carpark and enter from the side door, DO NOT go there, the place is stink and inconvenient, just stop by the roadside and enter before the renovation place.||Found a few cigarette burn marks on the table and an unremovable stain from the room mirror, Maybe an improvement on that...

The underground parking wasn’t the best because it looked a bit dirty so I was thinking my dream of having an amazing sound sleep in a hotel like Hilton was dashed but to my surprise, The environment right from the reception and up to the room was superior. The next morning, Though I rushed having a bit of breakfast, the food was sumptuous and the waitresses were nicely dressed and offered unique services. In all I enjoyed my stay . I recommend for all...