Ruijin Hotel — Hotel in Chengdu

My stay at the Ruijin Hotel was quite an unpleasant experience, and I’m eternally grateful that we only stayed here for one night. The hotel is quite difficult to find even though it’s advertised in booking.com as being located near the airport. It is a huge edification, but strangely enough it’s practically empty. None of the staff speak English; I was able to help my family out with my scarce Mandarin, but if you are not familiar or even acquainted with the language, do not stay here. The rooms are decent. The breakfast is a buffet of boiled vegetables, and non-fresh milk; when asking for a cup of coffee they didn’t have any. They would refuse to call us a taxi, and instead kept on offering their driver who charged way higher than the cab fare (what you should pay from the airport to this hotel is 30 RMB tops and from the hotel to the Chengdu Research Base of Giant Panda Breeding 80 RMB; do negotiate!). The hotel has a strange vibe to it, its décor is extravagant, and that right there is an understatement. I still feel uneasy to what really goes on in this establishment. ||||Tip: If you’re not a Mandarin-speaker, learn the numbers in Chinese before arriving to the mainland. This will come quite handy when bargaining cab fees among...

Hotel staff knew very little English and didnt know how to process my booking which I had made through a well known hotel booking site. After an hour long process explaining that I had already paid for my room, the staff wanted me to pay a different rate which was three times the amount I had already paid. I refused and asked if they could order me a taxi back to the airport, a simple task I thought . It seemed not as they did not know any taxi companies. This resulted in my partner and I leaving them at 1am and flagging a taxi back to the airport to sleep for the night. ||Stay away from this sorry excuse...

The Receptionist doesn't know English or any language except Mandarin. Breakfast is not good, it is not suitable...