Waldorf Astoria — Hotel in Chengdu

Overall an excellent hotel with a special interior style, spacious rooms, great service, friendly staff and good access by car and subway. Located in a new business area about 20 minutes from down town Chengdu with easy access to the subway. Good location if you are visiting companies in this part of the city or for leisure do not mind to use taxi or subway to get to the old town sights. The hotel has a lobby and restaurants on the 50nd floor which means you first take an elevator up to the lobby and then another elevator down to your room. Exterior of the hotel is very modern and the interior is decorated in the classic art deco style of the era that the original Waldorf Astoria was built in. I still need to get used to this and admire the amount of attention to detail that has gone into modeling this interior and like the spacious set up and the beautiful material used. Rooms are very large and also feel that way. Bathroom has a walk in rain shower a full sized bath and a Japanese technology toilet with so many features that this alone will be a reason for me to come back to this hotel on a next visit. Water pressure is good and reaches the right temperature quickly, there is a TV with a waterproof RC located at the foot end of the bath. There are two wash basins and a walk in closet with quite a lot of storage space next to the bathroom. The King beds are large and comfortable, one side of the bed has an iPhone lightning connector docking station alarm clock and the buttons for opening and closing the curtains, both sides of the bed have power outlets that fit UK, EU, US and Chinese plugs so you do not need to bring an adaptor along to charge your phone and buttons to control the different mood lighting patterns for the room. There is a desk which has USB, HDMI ports and 2 universal power outlets. On the other side of the room is large chaise longue with a small table and a view of the city. The room has a Nespresso coffee machine a water cooker and a full sized tea pot for coffee and tea making. The minibar is stocked with the usual drinks but also contains full sized bottles of wine. Other amenities include shoetrees, luxury bath robes a large TV and excellent sound proofing. Only thing I could not find was an iron and ironing board. Rooms are beautifully appointed in art deco style with luxury materials used are in very good maintenance condition. The hotel has a 25 meter indoor swimming pool on the 48th floor with a small Jacuzzi, as always in China you need to wear a swimming cap which the sell at the pool reception. There is also a sauna (men and women separated) and quite a large fitness area with the usual hotel fitness machines. The breakfast buffet served in the Brasserie 99 is good with western and local specialties, I really liked the fresh fruit juices in small bottles. There is a make to order egg station and a good selection of breads and Danish. Muesli and Granola is something that has not yet caught on in China but they do have Bircher and a nice selection of yoghurts. There is enough seating and the buffet area is spacious. Staff are very friendly and there is lots of staff around, I liked the fact that they pro-actively come to you when you walk towards them and most speak English quite well. Hotel has free (China firewall) Wi-Fi for guests and in...

AAA/ An Absolutely Amazing experience at the Waldorf Astoria Chengdu. Stayed for two nights over the weekend for company meetings. upon entering the hotel we were greeted by a team of very warm and professional Front Desk Staff, that accommodated our every need with proficiency and speed. Upon entering my suite I was overwhelmed with the highest grade of super luxury accommodation that they provide, and they use Simmons mattresses which is definitely a plus! what amazes me was the level of attention to the smallest details. With their hardware and their personalized service! Overwhelmed, Stunned and amazed beyond imagination. In the evening they have front row seat to a great view of the financial city towers LED show. I enjoyed a nice feast at The Limited Edition- Grill on the 51st floor of the hotel. I have to say I have never had a steak this good in Chengdu ever. Again with personalized service of every need from the choice of steak knifes to a verity of sea salt. Everything added to a perfect symphony of fine dining. Next morning, we had an exclusive brunch also at the same location, the brunch is definitely a must try! Properly portioned and fabulous tastes. We had our meetings in one of their conference rooms, only to be more stunned by their tea break! The level of attention to the smallest details. For those stressful meetings, definitely a plus. In the evening, we had a nice dinner at their Chinese restaurant. It’s sichuanese food with a touch of huaiyang cuisine. So for none spicy eaters like myself, it’s definitely worth trying out. Upon check out, their front office staff carried my luggage all the way to my car which was shocking to me because they showed that they cared! Which no other hotel can match. Overall experience: amazed in every way. Bravo and Appreciate the hotel and their team. They paid attention to travelers every and any needs to the smallest detail. Bravo. Definitely the Best hotel in Chengdu. And I will be...

From the moment we stepped into the Waldorf Astoria Chengdu, my wife, our 6-year-old son, and I were treated to an exceptional level of service and luxury that surpassed all expectations. This was, without a doubt, one of the finest hotel experiences we've ever had.||The service was flawless and the staff were not only incredibly professional but genuinely warm and welcoming. They went above and beyond to make our stay comfortable and memorable. Whether it was organizing thoughtful surprises for our son, assisting with our daily plans, or simply remembering our names, the attention to detail was remarkable. You could tell that nothing was too much trouble for them.||Every aspect of the hotel exuded elegance and class. Our room was spacious, beautifully appointed, and impeccably clean, with breathtaking views over the city skyline. The amenities were second to none, from the luxurious spa and pool to the world-class dining options. Breakfast each morning was a highlight, with an incredible selection and attentive staff who made sure even our little one was catered for.||Traveling as a family can sometimes feel like a compromise, but at the Waldorf Astoria Chengdu, we all felt pampered. Our son was treated like a VIP, and we genuinely appreciated how family-friendly the experience was without sacrificing the sophisticated atmosphere.||From check-in to check-out, every moment was filled with care, quality, and comfort. ||We can’t...