Grand Coloane Resort — Hotel in Coloane

Grand Coloane is the only true resort in Macau, located at the east end of Hac Sa Beach. While billing itself as a 5 star resort, this is more of a 3+ star property that shows its age yet offers some of the lowest hotel rates in Macau for this category during off-peak days.

We recently stayed at Grand Coloane and found the property to be ok. The location is quite remote. There is a golf course and beach access immediately in front of the hotel. Sadly, Hac Sa Beach is far from impressive compared to better beaches in this region of the world. However, it is a beach and that is good enough for some. Otherwise, families looking for properties with open space for the kids to run around will find this resort a good option for stays in Macau.

The property is remotely located by local standards but is relatively well connected to the Cotai Strip (10 minutes) and important points of entry including the airport and Taipa Ferry Terminal (both 12 minutes) and the Macau Ferry Terminal (18-20 minutes) by taxi or shuttle. Public bus routes 15 and 21A stop just outside the resort entrance as well.

As for the property itself, it is fair but shows its age as well. The lobby, restaurant, outdoor area, pool and other facilities are generally nice. Not the nicest you will find if you regularly stay at resorts and certainly not up there with 5 star properties you may be familiar with. However, the grounds are comfortable and it is easy to relax at Grand Coloane Resort.

Rooms are spacious but could due with a makeover and some simple improvements. We found the bed to be very soft and comfortable and there is plenty of room for luggage. Bathroom is also large with working fixtures. Each room comes with balcony which is large and provides nice views of the beach or South China Sea. Room lighting, A/C, wifi and TV all worked fine throughout our stay.

On the flipside, coffee machine is low-quality and safe is very old and too small for modern sized laptops, bathroom toiletries are low-quality and carpeting gives the room the feel of being stuck in the 80's. These are all easy and quick fixes that could make the rooms feel much nicer at Grand Coloane Resort. In short, the rooms aren't bad but they have fallen below the standard for 3-5 star hotels in Macau.

There is a 3rd floor bar called Porto Bar. On a Saturday evening, we found it empty. The bartender advised us to go down to the Panorama Lounge for drinks instead as they only had bottles of beer there. The Panorama Lounge is comfortable. We had a round of drinks and cheese & cold cut platter. Our drinks were mediocre for what you can find at hotel lobby bars and lounges around Macau. The cheese & cold cut platter was ok.

There is a western, Chinese and Japanese restaurant at Grand Coloane as well as a good Portuguese restaurant called Miramar just outside the resort along Hac Sa Beach. These are comfortable options serving at expected resort prices. For better food and dining, guest might do better to just make way to Cotai Strip or Taipa Village where there is much wider range of good restaurants to be found.

Note: Grand Coloane Resort offers free shuttle service every 30 minutes that makes stops at the Cotai Strip, Taipa Village and the Macau Ferry Terminal. This is quite convenient for those arriving in Macau by ferry from Hong Kong as well as those who want to spend time sightseeing.

Overall, there are some good and not so good things about the Grand Coloane Resort. Low room rates during off-peak times have made this a very attractive accommodation in Macau during the past year or so. Location is remote - this could be a good or bad thing depending on what you are looking for. The property grounds are fine but not on par with what you expect of 5 star resorts in this region and the rooms could certainly use upgrading if they want to catch up to the many younger and more impressive properties that you can stay at in...

The Grand Coloane Resort has a 5 star rating and rightfully so!

From the get go, everyone at the resort has been nothing short of efficient, friendly, warm and proactive.

Being service oriented is a given but somehow the team of Lina, Victor, Edison, Helen, Rachelle, May, Hancy, Lorrie, Jeremy and Vien along with the other staff we've interacted with, have truly exceeded our expectations and are the true gems to this already fantastic resort.

Here's our stay in a nutshell: Food wise, we have never had a bad meal at the hotel. You get what you pay for indeed. Flavors, textures and portions are spot on! We had room service most days and enjoyed the breakfast buffet. The hotel houses a Japanese restaurant, a Chinese restaurant and Cafe that serves a multitude of international cuisine.

Facilities: perfect for families! The pools, jacuzzi, kids area and other activities at The Club were perfect. Swim vests, inflatable toys and the likes are available at no extra charge, so that's something you won't have to pack for. Lots of well.lit comfy nooks and crannies too in the lobby area.

They also have a gift shop and an atm near the front desk.

The resort is also beside the Macau Golf & Country Club where its clubhouse is at the 9th floor of this resort.

Rooms: admittedly, the hotel itself is dated and isn't as flashy as the new casino resorts in the city centre. However, it is nothing to sneeze at either. Our 6th floor room had a stunning view of nearby hac sa beach and the mountains and trees of the Coloane area. Hotel staff cleaned our room, changed our sheets and towels, and toiletries on a daily basis! Beds were comfy, bathroom had a full sized bathtub and the mini fridge was just what we needed. The AC is centralized though, which can be a bother if you want it colder.

Location: while our family was in love with how peaceful and clean the surrounding area was, it takes about a 10 minute cab ride tonthe city center. Shuttle schedules are limited and will drop you off at the Grand Lisboa. The staff was more than accommodating in hailing a ride for us.

Overall impression: definitely a lovely stay all around at The Grand Coloane Resort. The wine bottle and fruit platter was a nice touch to a stressful day one that ended with us having someone accidentally swap our luggage at the airport with theirs. The hotel staff were dedicated in following up with the airport and airline re this (we entually got our luggage back on day 6 of our stay 😅). The kind words of support, being thoughtful and anticipatory of our needs (bottles of water, in and outs of shipping and places to visit, among other things) really made a difference.

Thanks Grand Coloane Resort. My family felt right at home there. The next time we're in Macau, we shall definitely be...

Grand Coloane Resort in Macau feels like stepping into the past — and not in a good way. The location itself is lovely, tucked away by Hac Sa Beach, far from the hustle of Cotai. But as for the resort, it desperately needs renovation. This place is still marketed as a five-star property, but honestly, that rating feels very generous based on what I experienced.

The entire resort feels worn. From the outdated room decor to the faded hallways, it’s clear that this place hasn’t seen proper refurbishment in years. What really struck me, though, was the lack of attention to basic cleanliness. After arriving around 6 pm, I noticed dirty dishes and trays left outside rooms along the corridor — leftovers from room service. Shockingly, they were still there when we checked out at 11 am the next day. That’s simply unacceptable for any hotel, let alone one calling itself a five-star resort.

Breakfast was a mixed experience. On the positive side, they do offer a good selection of food, both Asian and Western options, and plenty of fruit and pastries. But the breakfast area was completely overcrowded — lots of people, and especially families with noisy children, made it feel more like a cafeteria than a relaxing resort breakfast. It was hard to enjoy the meal with all the noise and chaos.

Ordered pizza as room service. It took over an hour to get delivered and once it came it was cold.

It’s not all bad. The beach nearby is peaceful, and the surroundings are green and quiet compared to central Macau. But that can’t compensate for the outdated feel of the hotel and poor attention to detail. I’d honestly say this is more of a 3-star experience at best.

I’ll add some photos and a short video to show exactly what I mean — the worn-out interiors, the dirty dishes in the corridor, and the overcrowded breakfast scene speak for themselves.

Would I stay again? Only if they do a proper renovation. Until then, I’d say manage your expectations if you decide...