Aloft Nanhai Foshan — Hotel in Foshan

I stayed in this Aloft hotel for 3 nights. I have stayed in Aloft in Belgium before, so i knew what to expect. This hotel was quite new when I stayed there, funky, good music outside the main entrance. The front desk is very helpful and friendly, one guy spoke english good but the others are not really, so sometimes I had communication problems. The room was really good big and spacious with a big tv on the wall front of the king bed, everything was clean, bath also clean and big. The pool is good to relax after a busy business day. Positive that the hotel had a shuttle to the fair for a fee, cheaper than a taxi. The location is not that good, far away. Safe but nothing to do. I took MTR from Guangzhou Railway Station, changed lines and took about 10 stations and there I took a taxi, the driver did not know exactly where is the hotel even I handed him a paper with chinese text with the address. And this happened at night, I told the driver to stop when we were to pass the hotel. it was an adventurous ride! I walked around and found a small area with a shopping mall 7-8 minutes from the hotel. Did not find any international restaurants, only locals, so I bought a suitcase for my samples. The breakfast was good, average selection of foods. It was strange that the ice cream was for a fee. Overall this is a good hotel for business stay...

This property is sub standard, Aloft is already a 3 star hotel but this place maintenance is terrible and I would rate it 1 or 2 stars. Aloft by name but nothingelse and gives a poor impression of "a vision of W hotels".

walls, skirtings are very poor quality, gym was well sub standard and what eqipement there was is broken.

The fridge in the room was unplugged and when opened it stunk.

the first room we got checkd into was a smoking room, we are not smokers and have a 7.5 month old baby - we got a room change.

On entering they don't recognise SPG statess. This hotels policy is not to participate in SPG upgrade program. Weird as we chekced in at 630pm if the suite is not gone by then it aint going to be so why not upgrade a platinium? seems a missed marketing opportunity and guest experience.

The staff on front office were very unpleasant (sorry to say) but if people can't manage a smile and friendliness at checkin your in the wrong job, very simple.

the only good experience we had at this property was the housekeeper that organised the crib and bedding for our bub, she was great, train her up and give her the front office job!

The qualitty of food and cost of food was a pleasant surpirse, very good from what we had.

would i recommend...

I've stayed at the hotel on and off for a total of about 50 days in the past 6 months. The place is OK but they should really work on some improvements. No English TV channels at the moment. That's a must for long staying guests at an international hotel brand. Minibar in the room does not really cool anything down. But that's its purpose, to cool things down particularly during hot and humid days. Nobody at the restaurant speaks English and the English Translations on the menu are terrible. (Example: What do you think is "shampoo meat"?) It's part of an international hotel chain. You'd expect that someone cares about decent translation of menus even if the restaurant is outsourced to a third party. I am adventurous in general but I don't want to be every day at this price point. The AC in the Gym cannot maintain the place at a decent temperature. DART Game in the bar is not working. Either repair it or get rid of it but don't have broken things there.

I could go on but will leave it to those 5 things that illustrate the issue. It would be nice, if someone could start...