Hyatt Regency Fuzhou Cangshan — Hotel in Fuzhou City

The location is good. It's close to most everything in Fuzhou. The service is hit and miss. We easily checked in and the desk staff were helpful. The concierge was also very helpful. We stayed two nights and didn't get a full room cleaning between nights which is not like a normal Hyatt. (the hotel wasn't crowded at all) The room also wasn't overly comfortable. There are very few outlets, the overhead rainshower was terrible, and the general room layout made it feel cramped. At night, the hallways were loud as well, likely because so many people were placed on the same floor. For the price, I don't think we will stay there again. I would assume there are other better options,...

This hotel exceeded all expectations. The room was spacious, immaculately clean, and beautifully decorated with modern amenities. Staff were incredibly welcoming and attentive - special thanks to Edison for his outstanding service. The breakfast buffet offered delicious variety with fresh, high-quality ingredients. Prime location within walking distance to major attractions. Beds were supremely comfortable with luxury linens. Housekeeping did an excellent job daily. The rooftop bar has stunning city views. Impeccable attention to detail throughout our stay. Would definitely recommend to anyone visiting the area and will certainly return on our next trip. Worth...

The first room given to be had strong smoking smell , probably left by the previous customer. Seem the hotel claim itself to be smoke free , they should take serious step to clean up the room before releasing. However the front desk was very helpful and make a change immediately without much question. I also seen cigarette butt in the main lobby and saw someone walking freely with cigarettes while the lobby staff try to be polite and ask him to stop without success. The hotel should provide a better training and protection to their staff in handling such cases. Other than this , services are up to their 5 star standard. It will be my top 2 choice...