I chose this hotel because of location despite reading some reviews how the breakfast needs improvements and badly managed by mainland China standard, and now I agree with them. I ended up just taking 1 breakfast out of 3, which was not included in the stay so that I even paid extra, because it was that terrible. Also table was so dirty, another reason why I gave up on eating there. Plus everything was falling apart, like how pavements are broken, closet is broken and many trashes in the hotel complex. I had to talk to staff a lot to make requests such as fixing the safe in the room. Also there was construction work going on, thus noises and there were loud party noises late in the night as well. The location is nice, in the forest although lake is completely disappearing. My room had window blocked by trees which was lovely view and I could have privacy in the room unless I go outside to balcony. The amenities well equipped and there are complementary fruits every day which I had instead of breakfast. Also the housekeeping in the room and the outdoor pool was nice. But right after I checked out the receptionist chased me after and said something was missing inside the room. So they do check very well but why do they not check about trashes, broken pavements and noise concerns. Regarding ‘missing item’, they do label how some stuff are to be paid with the price tag and ‘not gift’ sign and I didn’t take them. So it looked like some misunderstanding and because of language and cultural differences. As international traveler, I had to communicate through smartphone translation and sometimes I could see the translation was getting messed up. Also it looked like I was the only foreigner, most of guests here are locals, as both guests and staff kept on referring me as my nationality amongst themselves.Overall, read the reviews and decide...
Read moreIt's not very well-maintained like most hotels in mainland China. Having considered the room rate, I was still very happy staying in their lake view rooms, which are slightly more expensive but much larger than the rooms facing the woodland side. I tried both rooms and if you choose the ones with lake views you will see good value for money. The problems of my stay were (1) it's difficult to get a taxi and you need help from frontdesk. The worst case is you may need to take their old electric golf car to the main streets where you wait for taxi. (2) The restaurant downstairs serves food of poor quality. You will have to eat out somewhere else, either in a restaurant on the right outside the hotel within 3 minutes' walk. If you stay for longer and need variety, you will have to take a cap to somewhere...
Read moreNice Baiyun lake view facing the luxurious villas and golf playground, edgeless out door swimming pool besides the lake, hot bath sauna besides the pool, the Chinese restaurant just facing the lake, they provided many private rooms for the local families, separated building for gym and sporty playground were provided to the hotel guests, but it seems not brand new and need to ask for open, service were not professional both in Chinese and Western restaurant, the captains starts to traine the waiting staff for the basic standards in Chinese restaurant. This is a good choice, if you are looking for a quite...
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