We stayed at this hotel as it was attached to a conference centre where my other half was presenting. Don't get me wrong, the room we stayed in(which we upgraded to) was pretty good but overall the place has a tired, worn out feel to it. The staff spoke very little English and requests for service or directions were a challenge. The 'buffet breakfast' was at best average and very limited. The 'best' hot breakfast was a greasy omelette which I had several of, in lieu of other palatable breakfast offerings. The location is a long way from the city and the most effective way to get there was by cab which were hard to get. You couldn't walk it at all. We attempted a cab, train experience which was ok but again, Gaungzhou locals had very little command of English, although they tried very hard to assist us. You also need to buy a local simcard if you wish to access wifi in your room. Some sort of government edict to monitor internet traffic. You also cant get google or facebook or many other social media sites as they are blocked in China. We downloaded ExpressVPN to overcome this. The main restaurant (not breakfast) was pretty good but again hard to get what you wanted across to staff. There was pool which was ok but very open. It was below the lobby and very exposed. I was also put off by the hoiking that I witnessed on several occasions. The gym was also extremely small and every piece of equipment was broken. it was also very steamy ! I was able to find a local 7-eleven type store in walking distance to buy snacks, fruit and beer. There was not much in the way of wine but hey, beer was enough. I had the misfortune of not bringing my lonely planet guide so it was hard doing any tours. Had no luck getting any tour advice from the reception staff either. We wouldn't stay there again but it did give us an insight into what a run down hotel in the suburbs looks like. If you have to stay...
Read moreI stayed here for a conference on site and was disappointed, though not as much as some of my colleagues. On arrival I was given a very small, grubby room which was really quite shabby. The fridge was full of water and the light switches did not work. The next day I requested a move and, for the same price, was given a pleasant room, double the size, with a balcony and good sized bathroom. I think I was very fortunate as many others had rooms which were mouldy, smelly and depressing. It would be great to see this hotel given a very thorough cleaning and restoration. I don't know if the hotel was responsible for providing the catering at the conference but fear it may have been as it often looked like a stir fried mixture of the food left at breakfast time. Some of the staff were delightful and helpful, but there were some who were amazingly rude. Wifi was sporadic; location is well outside...
Read moreThe Hotel is not in great condition , The breakfast was not upto the mark , the chef didn't know anything besides chinese or what we wanted. Rooms were very average and could be cleaner and more Luxurious for Decent stays . ||||I just felt they could better and specially taking into consideration I went for the fair when hotels do maximum business . The Passage had towels laid out and rooms were just ordinary.||||The Staff was nice and their service was decent , They could improvise in rooms as well as their breakfast lay which could include a lot more . ||||The Highlight is the Luckin Coffee Place on the ground floor which people can't see also and I feel they should advertise it more and tourist love a good coffee at all times . ||||But over all experience plain average , won't stay again here , would look for...
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