Anantara Guiyang Resort & Spa — Hotel in Guizhou

Firstly, the good points: the resort is fantastic, well designed and the rooms are very comfortable. We had a lovely suite with walk in closet, two balconies, a living room, guest toilet and of course our own bathroom, tub, shower and toilet. The resort itself is lovely. The outdoor pool is small, but enough to satisfy our 7 year old. The indoor pool is a reasonable size. There are game rooms, a gym and all the amenities you would expect. The staff were polite and tried their best to please. ||||There's a full itinerary of kids activities which is a huge plus for us, although we were the only participants in some of the activities (perhaps too close to the resumption of in-class school term commencing). My kid definitely loved this resort.||||My main disappointment is really the standard of the food in the western / buffet restaurant. My wife's Hainan chicken rice was inedible - the rice was lump and hard, the chicken tough as shoe leather. My Anantara sandwich (basically a club sandwich) was soggy and the fries were ice cold like it had been done hours earlier. And in the bar, when I asked for a gin and tonic, the "bartender" had to call her manager and ask for step by step directions on how to make this most basic drink. I ended up just telling her how much tonic to add and to put some ice in the glass. ||||So basically a lovely place and probably the best you will find in this area, with just some minor niggles that could be improved with better training from the...

Absolutely horrible attitude, zero respect for guest privacy. Stay away if you value safety and dignity.

If you want your child to be filmed by strangers without your consent — with full staff negligence and even encouragement — this is the place!

Duty Manager Michael Li (李自强) is a liar who covered up for the stalker, claiming surveillance showed nothing and kept finding excuses to stop me from viewing the surveillance footage — until the POLICE came and revealed the truth —. No apology, no sympathy, just arrogance and denial.

Also, disgusting stains on the bedsheet, and the air conditioning didn’t work all night.

Terrible service, awful attitude, and zero respect for guest privacy or comfort.The price is cheap for a reason , AVOID...

We had a wonderful stay at the Anantara Guiyang. The facilities are gorgeous and the service was outstanding. We were there on a Monday and it was really quiet -- the hotel seemed pretty empty-- so not all of the facilities were open, for example the lobby bar was closed. But the staff went out of their way to ensure we were fed and happy. I think they kept the restaurant open just for us, it seemed. At the front desk, 小苹果 (who goes by "Apple") was outstanding. She made sure every element of our visit was good and that we were completely satisfied. We highly recommend staying here and at other Anantara resorts, they do...