Wyndham Handan Congtai — Hotel in Handan

I have arrived in the evening. First point - the receptionist did not speak English but she did tried her best with a translator so I guess thats fine. Second point - noone helped us with our luggage. Third point - hotel room is quite nice but the smell is not. It really stinks here. I am not sure where is this coming from - toilet? Maybe someone smoked in here before me? |4th and most important point - it's boiling hot in here. I have turned on the ac (which is really loud) to the lowest level and temperature instead of dropping actually went up by 1 degree! It's 26 degrees inside - its impossible to relax in such high temp. I called the concierge and they came in and opened one window, did not show any interest in fixing the ac. The floor in bathroom is heated and it's impossible to turn it off either . So most important points to improve is the room smell and the ac ! This is rated 5 stars and as for the experience I would give it...

I have arrived in the evening. First point - the receptionist did not speak English but she did tried her best with a translator so I guess thats fine. Second point - noone helped us with our luggage. Third point - hotel room is quite nice but the smell is not. It really stinks here. I am not sure where is this coming from - toilet? Maybe someone smoked in here before me? |4th and most important point - it's boiling hot in here. I have turned on the ac (which is really loud) to the lowest level and temperature instead of dropping actually went up by 1 degree! It's 26 degrees inside - its impossible to relax in such high temp. I called the concierge and they came in and opened one window, did not show any interest in fixing the ac. The floor in bathroom is heated and it's impossible to turn it off either . So most important points to improve is the room smell and the ac ! This is rated 5 stars and as for the experience I would give it...

The hotel is conveniently located to our relatives. It’s extremely clean and well equipped with the technology! I enjoy to open the curtains with a finger point touch. The services are great everyone is super friendly! The breakfast is fantastic with many different dishes and all are delicious! We really enjoyed the stay and will stay...