Grand New Century Hotel Yuhang Hangzhou — Hotel in Hangzhou City

We visited on a UTO tour. This is the best hotel we visited in China. And honestly, this is one of the best big hotels I've ever visited. The lobby was huge. Spectacularly clad in stone from top to bottom. Almost overwhelming. The room was larger than average, well-appointed and very clean. The service reminded me of some of the finest service-oriented hotels I've visited in Japan over the years. The breakfast buffet was similarly well appointed. All in, this hotel provides a positive, memorable experience that, based on Trip advisor's December prices, will provide you...

We stayed here for only one night on a tour, and I wish it could have been longer. This hotel is gorgeous. The lobby is spectacular and the room is beautifully appointed with dark lacquer furniture, top notch hotel linens and a beautiful bathroom. The room was good sized, with a small sitting area. The bathroom was great, although the water pressure in the shower was a bit weak. The breakfast...

They took a 1,000rmb security deposit when I arrived. After I checked out they refunded my stay. I stayed the night and paid for the room. According to their system, I was never a guest. They stole the security deposit. They refunded the stay that was roughly 400rmb but kept the 1,000rmb deposit. Despicable business practices too commonly used to prey on...