Wanda Realm Huaian — Hotel in Huai'an

We were looking forward to our stay here. Unfortunately the room we got had a moldy air conditioning and heating system. The hotel kindly offered us another room. We asked them to check if it had the same problem before we moved rooms. This one was on the executive floor, so we expected it to be ok. They checked, and yet when going to the new room, it was just as bad. Clear mold through the air conditioning grill and surrounds. They then offered us to check another 4 rooms to see if any were ok. Unfortunately all 4 rooms had the same issue, mold stains and clear mold on the grill. We have had headaches in the past after waking up from similar conditions, which took us 2 weeks of antibiotics to cure, so this was unacceptable. We had to wear the cancellation fee of $85 which they would not refund, citing that it was through a third party company, which is true. However a five-star hotel should be expected to do all they could for us to feel comfortable. Instead, we had to find ourselves another hotel and they were willing to call us a taxi and that was it. Most disappointing. The hotel is very impressive and expensive looking but completely let down by a lack of maintenance on the air system. Would recommend staying elsewhere if you are sensitive to mold. I am sorry this is the case, but felt the need to warn other travelers potentially...

Two day stop over for a business trip, really impressed with the room.||Huge comfy room, the office area was great, gave us a nice area to wrap up the days meetings and prep for the following day.||The rooms were quite noisy due to traffic noise, so if your a light sleeper it might be worth trying to get a room at the back of the hotel. I was a little disappointed that the mini bar was not very well stocked, as the bar appeared to close early.||Appart from that everything was great, staff were friendly, and I got a great nights sleep. I'd highly...

If I sound surprised I am/was. It usually takes around 20 minutes here or most other Chinese hotels too for that matter! 5 minutes and I was done!|Stayed here plenty of times. Consistently good enough. Poor English but adequate. Just. |Room fine and shower good. Comfy big bed too!|Fresh fruit in room as well breakfast not included but 98rmb is not bad value. Usually I go out to the street vendors but none around today!|So far the pick of western style accomodation I...