The Pan Tower International Hotel is a perfectly acceptable, upscale western-style hotel in a town that doesn't see much in the way of western visitors.||||Nestled inside a sprawling riverside property near the center of town, the exterior resembles an older, mid-tier Hyatt Hotel. Replete with a long driveway approach lined with world flags and a baggage porter awaiting your arrival. ||||Check-in is about as fast as it can be, given the need to hand over your details for visitor registration with the local police.||||The lobby is clean, upscale, but striving for grandeur. Although there are quite a number of vacant retail spaces in the lobby, you'll want to take note of the restaurant where the complimentary breakfast is served. At the time of my visit, there was also a women's outerwear shop that sold affordable and well-designed scarfs, fur jackets, and the like. A member of my party bought a hat and a jacket from the boutique.||||On the way to the guest room elevators, there is a hallway that leads to a fitness center and billiards hall. A posted sign notes a charge to use both of these facilities.||||The standard room is rather large by western standards. I had a 2-double bed room and requested an additional rollaway. All three beds easily fit in the room and the third member of my party noted that the rollaway bed was extremely comfortable.||||Elsewhere in the room was a built-in bar, tea kettle, a desk with a chair, a floor lamp near the exterior window, and a master light control panel built into the shared nightstand. Unfortunately, there are not enough power outlets positioned throughout the room, so be sure to request a power strip in order to charge all of your devices. ||||The furniture and room design were functional but plain. Bottled water is provided for free, along with an important reminder not to drink the tap water. ||||Wifi, as with all Mainland China hotels, is painfully slow and filtered.||||The bathroom could use some updating. A very sterile design. But hilariously enough, there were personal hygiene products on the bathroom counter marked "for purchase," including condoms. ||||The most surprising aspect of my stay was the breakfast buffet. You'll need to "tag in" to the buffet with your RFID enabled room key card before entering. Once in, I'm sure you'll be as delighted as I was by the selection and taste.||||There had to have been at least 50 items to choose from. Mostly eastern delights, with hot and cold dishes and a selection of bread and fruit. The highlight was the short-order noodle bar, with a selection of noodles, meat, and toppings. The chef on the morning of my stay did an amazing job of making a tasty soup broth. ||||The western selection, however, was hurting for variety. Hot dogs were passed off as breakfast "sausage." And eggs had to be ordered through the short-order cook. Luckily, you are able to make your own omelet or request eggs any way you want.||||The most glaring offense at the buffet was the coffee. It was downright terrible and should be avoided. Ditto to the "Sunny-D" variety of orange juice. ||||Service, from the check-in to the buffet was quick, efficient, and helpful.||||Overall, the Pan Tower International Hotel is a perfectly fine, upscale hotel for Kaiping. A solid 4-stars on the western scale. You can't go wrong staying here, despite some of its...
   Read moreWhile this is probably considered the best hotel in Kaiping, I wish the location is more central or located in an area with restaurants and shopping. It's kind of located on a peninsula which nothing around the hotel. It's not a place that you can just walk around. You'd need taxi to go in and out to go anywhere.||Room is decent. Carpet is dated. Beds and shower are nice.|Amenities:|- Breakfast is to our taste with many local Kaiping food. We love the daily buffet breakfast! especially the made-to-order soup noodle, and "salty chicken cage" local Kaiping dish.|- Fitness Center is probably the worst I've ever seen from my years of traveling! It is very small and the limited equipment is old and rusty. Worst part is one time I went down to try to use the gym, 2 older men were in there exercising, in their UNDERWEAR and are topless. WTH. Oh there is no AC in the fitness center, so that could be why they are topless and in their underwear. |- we didn't use the swimming pool but looks clean and has a shaded area if you preferred to stay in the shady part of the pool.|- beauty salon - permanently closed even though the hotel signs still shows operating hours.|- massage center: around 280rmb for 80mins body massage. We didn't try it though. massage room is ok only, nothing to write home about. |- wifi - took several attempts to get wifi to work in our room, but even after its working, it was super SLOW. Not a good experience.|- laundry service. super expensive to a point that you might as well just buy new clothes to wear instead of washing. Self-service laundromat is not a thing in China. Very hard to find and when you do, the machines are probably terrible.||Service was very good. Staff is eager to help and answered all of our questions.||My relatives said there are other hotels (not as big as Pan Tower) but newer and closer to restaurant/shops. We may try another hotel next time for proximity reasons. We like to be able to walk around the hotel but not many fits...
   Read moreThe front desk staff are helpful, especially Ms CHENG. We arrived early before 1pm. She politely explained that there was a conference just ended and guests were checking out by noon. Cleaning of rooms was in progress. So we left our luggage at the Concierge and had lunch nearby. When we returned, we were upgraded to the top floor Executive rooms with a nice river view. My friends and I are happy.The hotel is a bit outdated, but rooms are spacious and clean. All the toiletries, daily offer of 2 bottles of water, etc, are sufficient. I would suggest to change 3-in-1 coffee powder to drip coffee as guests are more health conscious nowadays. Nespresso machine is also another option.Buffet breakfast has many choices, but mostly Chinese food. Local dim sum are interesting, but may not preferred by all guests. There is no chef to fry eggs or omelette, but chef cooking soup noodles with many add-ons available. My friends and I noted that many items would not be refilled, or another item would replace the previous one. The coffee machine only offered Espresso or Americano, and I would suggest using more high quality coffee beans. The red date drink tasted very good. My friend also likes the HK style milk tea. There is an outdoor swimming pool, and a gym on the G/F, but air conditioning was hardly felt. It will be better to keep the temperature of the gym at a more comfortable level.My friend tried the massage service on 5/F and enjoyed.Overall, a nice comfortable stay at Pan Tower Hotel. However, we must call a taxi to take us to all sight-seeing spots. Need to use local apps for...
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