Taoxichuan Hotel -The Unbound Collection by Hyatt — Hotel in Jingdezhen

My stay at the Taoxichuan Hotel was nothing short of exceptional—truly beyond expectations. From the moment of booking, everything felt reassuring. The hotel assigned me a personal butler who reached out in advance, thoughtfully confirming details and even sharing dining and activity recommendations in the area. Upon arrival at the station, the transfer service was seamless: the driver waited right at the exit and helped with luggage. I opted for a B-class car (RMB 160 one way)—a bit on the pricey side, but definitely worth it for the comfort.

Stepping into the hotel, I immediately felt the warm hospitality. Staff opened doors, carried luggage, and a foreign team member personally guided me through check-in with impressively fluent Chinese. I was also welcomed with a fresh fruit platter, which was a lovely touch.

As a Globalist, I was upgraded. The room was quiet, set away from the road, and beautifully designed. I especially appreciated how the Chinese red theme was executed with elegance and taste, never gaudy. The details made all the difference—an oversized TV, a wonderfully powerful shower and bathtub, and smart one-touch controls for curtains and lighting.

Service throughout the stay was impeccable. For example, I requested bottled water after 9 pm, and it arrived within minutes. Dining was another highlight. We booked a private room for a family gathering, and the restaurant staff proactively confirmed menu preferences. Their signature kiln-roasted chicken (only two per day) was incredibly tender and flavorful. Special thanks to Kelly, who was warm, patient, and very professional in assisting us with ordering. Breakfast was equally impressive, with a wide spread that covered nearly every local specialty—even street-style noodles—so you hardly need to venture outside for snacks.

The gym was decent, if somewhat simple, but rarely crowded, so it worked well enough.

Check-out was quick and effortless—just hand back the key card. Staff member could help carry luggage, a thoughtful gesture that left a lasting impression.

The hotel also surprised us with a complimentary family photoshoot experience. The photographer was creative and guided us through different poses and angles. In about an hour (30 minutes of shooting and 30 minutes of photo selection), we ended up with beautiful keepsakes that my family absolutely loved.

On top of that, the lobby houses an exquisite porcelain exhibition—more engaging than many external galleries—and even offers hands-on pottery sessions (which I didn’t get the chance to try this time).

Overall, Taoxichuan Hotel excels in design, service, and dining. At its current Category 3 rating, the value is simply unbeatable. In fact, it rivals some Category 5 hotels I’ve stayed at, such as Hyatt Regency Tokyo. With further refinements, I could easily see it reaching the level of Toranomon Hills or Andaz Tokyo. Strongly...

I recently had the pleasure of staying at the Taoxichuan Hotel in Jingdezhen, China, and I am thrilled to say that my experience there exceeded all expectations. As a new hotel in the area, I was initially unsure of what to expect, but it quickly became apparent that the Taoxichuan Hotel is the epitome of luxury and outstanding service.||||From the moment I arrived, I was greeted with warm smiles and a welcoming atmosphere. The hotel's design is both modern and elegant, showcasing the rich cultural history of Jingdezhen while also offering every contemporary comfort you could wish for.||||What truly set this hotel apart, however, was the exceptional staff. The front desk manager, Brian, and guest relations officer, Icy, went above and beyond to ensure my stay was comfortable and memorable. They were always on hand to assist with any request, and their knowledge of the local area was invaluable.||||Brian and Icy provided numerous recommendations for tourism in Jingdezhen, guiding me to some of the most stunning and historically significant sites in the city. Their passion for the area was evident in their expert suggestions, and I was able to truly immerse myself in the rich culture and history of Jingdezhen, thanks to their guidance.||||The rooms at the Taoxichuan Hotel are spacious, immaculately clean, and beautifully designed.||||The dining options at Taoxichuan Hotel were exquisite. I enjoyed a variety of delicious meals, which showcased the finest in local and international cuisine. The breakfast buffet was particularly impressive, with a vast array of options to suit every palate.||||In summary, my stay at the Taoxichuan Hotel was an unforgettable experience, and I wholeheartedly recommend it to anyone visiting Jingdezhen. The combination of luxurious accommodations, delectable dining, and unparalleled service provided by Brian, Icy, and the rest of the team make it the premier hotel in the area. I am already looking forward to...

If the designers of this hotel had paid even half as much attention to how it functioned as they did to making it look schmick (and it really does look schmick), it might be an ok hotel. As it was, it looked like a designer's wet dream and functioned like a damp squib. The bath and basins were in the room, which was odd, but the privilege of having a separate bathroom was another £90 per night, the cost of many hotel rooms. The shower was in a little cupboard at one end of the room, but there was no provision for towels, which meant coming out of the shower and trailing water into the room. There were no towel rails by the basins or bath in the bedroom either, which meant piles of damp towels piling up on the bath. There were very few electrical sockets except next to the basins, a choice that would be illegal in many countries. The air conditioning was almost non-functional in the sense that it blew but did not cool. A friend staying in another room had the same problem. We asked to move rooms, but the air con in the second room had the same problem. Given the lobby and public rooms were all as cool as ice, we strongly suspected the management had turned the air con off in the rooms. Speaking of the public areas, management of noise was also an issue - there were different sound tracks played loudly in the bar and reception area (which were open to one another). In the bar, there were things which just shouldn't appear in a good hotel, such as a lamp flex being taped to the floor with green tape. The live music was also sufficiently loud that we had to leave in order to talk. All in all, and compared to other hotels in China, this was an impersonal, slightly pretentious hotel that didn't function smoothly and didn't feel...