New Century Grand Hotel Kaifeng （North Gate） — Hotel in Kaifeng

I had a very nice 4 nights stay in the hotel. The position is not central in the city but it’s very well connected with bus transports and it’s easy to get to the center quickly. At the hoteI was always able to find some personnel that could speak English, which is very important to me, being a foreigner. The room, including the bathroom, was always clean, the furniture nice, the food good, I especially appreciated the breakfast with a lot of choice, both sweet and not. I didn’t take advantage of everything the hotel had to offer because of lack of time since I came to attend a conference, but I’m over all very satisfied...

I am someone who is very particular about hotel service. However, this hotel is fantastic, and five stars don't do it justice. The service is outstanding, the facilities are top-notch, and the staff is incredibly friendly.They go above and beyond their duties. One staff member, in particular, stands out: Hong Li. She is professional, attentive, and considerate, providing exceptional assistance to guests. When I booked the hotel for my parents from overseas, she went the extra mile by picking them up from their place. I truly appreciate everything they have done for my parents.From Hong Li, I truly experienced the simplicity, kindness, diligence, and dedication of the people of Kaifeng. Through her, I saw the high quality of the Chinese people and the prosperity of China. It made me even more proud to be...

I booked during peak season, slightly more expensive than usual price. Good overall experiences, friendly staff and Bai Zhi Jie(白智杰）from concierge noticed that we came with kid, and surprised us with a toy which really made a good...