Sofitel Wanda Ningbo — Hotel in Ningbo

Hotel locates near NingBo Airport, 30 mins driving from airport to the hotel. The hotel is next to Wanda Plaza with all kinds of entertainments. And has subway station of Line 3 at the front of hotel as public transport. |Compare with other five stars luxury hotel in NingBo, the Sofitel NingBo has attractive price and it's the best available choice for Accor members within NingBo.|I contacted hotel reservation department via email one day in advance, the staff of Sofitel NingBo asked my trip plan and provided personalized travel tips for me. Since it's my first time of visiting Sofitel brand and intersting in this tradational Luxuy brand of Accor, manager of front office Jeffer offers some extra benefits to me, take me have a look of executive lounge, different types of room and other public area with detailed introduction as I expected. The welcome amenities are also generous, the hand written guest letter make guests feel the sincerity from hotel.|The lounge has reopened since Dec 2020 with Happy Hour time for guests, it provides many choices of delicious dishes and comfortable dining environment for lounge users, and the service of lounge staff is not only professionally but also with high level service standard which fits the expection of the luxury hotel. The time I stayed in Sofitel NingBo is near the Christmas, the decoration of the hotel is ready for the festival occasion. The concierge is helpful in assisting guest to plan their local travel in NingBo.|The hotel is initially opened in 2008, although the age is kind of old but some hardware updates are done in recent years and the maintenance is good, so everything is all functioning well without problem. The room area is not large but sufficient, the bathroom are well organized and feel smooth when using, even is not that large. The bath amenity is Lanvin brand with good smell, the French brand amenity fit the French hotel brand well. The breakfast not only provide normal western and chinese dishes but also provide local...

I've traveled throughout China multiple times and visited many stunning hotels.

During it's day this hotel was grand, but unfortunately it's time has pasted.

The rooms are looking their age, the carpets worn and wallpaper bubbling.

The bed is comfortable and well appointed but the rooms are tired.

Flying in from Xi'an the previous hotel spoiled me both in surroundings and breakfast.

The Sofitel breakfast was poorly lacking and the quality was missing. In Xi'an I'd to waiting patiently for the breakfast buffet to open, like Christmas morning, as a child.

In the case of the Sofitel I navigated the breakfast buffet because it was included.

The decor at the buffet was actually creepy and had a series of scattered river rock with what looked like white crystal power as a backdrop. It was wasn't appetizing to look at.

During a request for help with my room air conditioning someone at the front desk was extremely helpful, said he would send some one to fix it and offered a discount on a massage.

When I got back to the room later that night the tempature was at the same level as before which made sleeping difficult.

I called down to hear that there was nothing they could do and the main system regulated the temperature.

I knew this was BS put decided not to proceed as I had only 2 nights left.

The massage was awesome and the talented lady who administered the treatment used Google Translate to ask late in the massage "Would you like to be massaged anywhere else?" I suggested my head... the one with the ears :-).

Overall the experience was average and unfortunately I would not return based on the tired feel of the room, the disappointing breakfast buffet and...

Have stayed at this hotel multiple times, always enjoyed the personal touch and welcome I have received||I booked 2 rooms this time as i had a colleague with me, there was nothing special about check in, and it did not feel personal in any way.||Unfortunately, the Hotel is undergoing renovations, that was not communicated when booking!||I think when we arrived we were informed that the aircon may not work. I needed a massage (I have a couple of back issues, and after travel...), went to the appropriate floor. it was a construction zone!||In the morning, it took me 2-3 minutes to get water out of the tap in the bathroom and longer for hot water so I could have a shave. Then midway through my shower, the water stopped and eventually gurgled back to life.||My colleague mentioned the same issue, his shower cut out.||This stay was nowhere near what im used to for this hotel, very...