Metropolo Hotel Jinjiang Wanda Plaza Branch — Hotel in Quanzhou

I recently stayed at Jinjiang Wanda Hotel and unfortunately, it was a highly disappointing experience. The hotel’s centralized air conditioning system was not communicated to us at check-in, leaving us without any control over the room temperature. When I entered my room, everything seemed fine, but a few hours later, the room became extremely hot, almost like a sauna. I started feeling unwell, experiencing headaches and dizziness, and when I reached out to reception for a room change, the staff was unhelpful and rude. I was told the hotel was fully booked (which seemed unlikely) and was instead told to open the windows and wait for a standing fan. This felt unsafe, and I was very uncomfortable.

Eventually, after pushing for a solution, I was moved to a slightly better room, but the entire experience was frustrating and far from what I expected from a hotel of this caliber. I believe the hotel needs to improve its communication, guest services, and overall temperature control options. I would not recommend staying here unless these issues...

The only problem we encountered is the inner road in front of rhe hotel was closed, no cars allowed to enter so it is rather inconvenient and hassle if you have heavy luggages and you have to disembark from the car along the busy road and lift the luggages across the road steel barrier in order to enter the hotel or disembark 200 meters further away from the hotel if you want to avoid...

was at work. know this hotel. was before the pandemic. Everything is fine. purely. good bathroom amenities. the hotel was renovated, they gave a higher class room with two rooms. the only negative, outside the window is the roof of the shopping center with a working air conditioner, it makes...