Ramada Pudong Airport Shanghai — Hotel in Shanghai

I stayed in this hotel, in room 707, only 1 night whilst waiting for my morning flight back to the UK. Having read several reviews of this hotel, I hope I can dispel some of the misleading comments that have been made.||Firstly getting there. There is a hotel shuttle service, the times of which vary throughout the day. Terminal 1 pickups are from Gate 9 on the 1st floor. Terminal 2 pickups are from Gate 27 on the 1st floor. The current schedule is attached but also see the link below. Note that you can choose to take a paid service if you just miss a shuttle. Do not try walking to the hotel, even though it appears close. In theory, walking might be possible but the road arrangements are such that you have to walk out of your way and it would takes as long as waiting for the next shuttle. Some travellers have claimed taxi drivers will not take you there. Wrong. I took a taxi and had no problems. The fare was 33RMB. However, I gave him 100RMB and told him to keep the change. Naturally he was delighted and broke into effusive English. If you do encounter problems then simply offer to pay the taxi driver more than the fare!||I was quickly checked in by a young lady who did not speak much English. Some people have claimed no or little English is spoken at the hotel. Wrong. I found many hotel workers spoke adequate English, including porters, restaurant staff and managers. Patience is needed. The receptionist offered me a toothbrush and shaving gear, both of which I accepted. A ported, who spoke good English, helped me to my room. The lifts are controlled by the room key and automatically select the correct floor when the key card is placed near to the reader. My room overlooked part of the airfield and I spent much time, particularly at night, watching the aircraft taxi, take off and land. The hotel supplies free ear plugs but I did not need them, even though I am a light sleeper. I could just hear the airplane engines but the noise was not at all intrusive. The sleep quality was excellent with no noise from adjacent rooms or from overhead.||The room was smallish but very comfortable. There was coffee/tea making facilities, an easy chair, a large king size bed, plenty of storage space, and a safe. The bathroom contained a washbasin, WC and shower – no bath. Toiletries included shower gel and shampoo.||Wifi worked well. ||I took a shower and, when trying to adjust the shower head, it all came tumbling to the floor, glancing my head and just missing my feet. The fixture holding the shower head had broken. I took photos and went down to reception to report the problem. The receptionist alerted a manager who spoke good English and was very apologetic. He was very concerned for my welfare and did I need medical attention. I assured him I did not. He wanted to move me to another room but I said I was there only one night and had already unpacked. He said he would get maintenance to make a repair.||When making my reservation, I chose an option that gave me Executive Lounge access. The Lounge is on the 7th floor and is supposed to provide snacks and beverages in the evening. Note that it is closed at the moment and has been closed since Covid! It might be re-opened soon. It is surprising that it has not already re-opened. I saw no information when booking the hotel that the lounge was closed. However, no problem. The manager said that arrangements had been made for people such as me to have a selection of snacks and beverages in the hotel restaurant and guided me in there. I was shown a card containing various foods and I chose a Tsingtao beer for my beverage. A magnificent selection of foods soon appeared and this was followed later by chocolate cake. Everything was superb. The snacks included smoked salmon, fresh fruit and various hot and cold foods. I had a second beer. The staff were very good, attentive and spoke English.|Amazingly, by the time I had returned to my room, the shower had been fixed. Incredibly quick attention. One would not get this level of maintenance in many hotels worldwide and this is one of the reasons I give this hotel 5 stars.||I had a good sleep and went down for breakfast when it opened at 0600. There was a wide selection of good hot/cold foods, western and Chinese.||I took the 0730 shuttle to the airport in a coach containing only 3 travellers.||I was extremely satisfied with my stay at this hotel even though it was only for 1 night. Possible if I was there longer then I might find the room size a little constricting but it is perfectly good for my stay. The hotel staff...

The Ramada Plaza by Wyndham Shanghai Pudong Airport is a convenient 4-star hotel near Shanghai Pudong International Airport (PVG), offering a free 24-hour shuttle service and quick access to the city via the Maglev train. It is a popular choice for transit and business travelers.

Hotel features Location and transportation Proximity to airport: Located about 1.7 km from PVG, a five-minute drive from Terminals 1 and 2. Complimentary shuttle: A free airport shuttle runs regularly to and from the airport terminals. Pick-up at T1: Across from Gate 9. Pick-up at T2: Gate 27 (some sources say Gate 23). Maglev train: An 8-minute ride on the Maglev train can take guests to the downtown Central Business District (CBD). Shanghai Disneyland: The hotel is a 20-minute drive from Shanghai Disneyland. Free parking: Available for hotel guests. Dining Brasserie Café: Serves a daily buffet breakfast, lunch, and dinner, with a selection of Western and Chinese cuisine. Gallery Chinese Restaurant: Offers Shanghainese and Cantonese food in an elegant setting, with private dining rooms available. Lobby Lounge: A bar for relaxing with a drink and light snacks. 24-hour room service: Available for in-room dining.

Amenities Fitness center: A well-equipped gym is available for guests. Spa and hot tub: Relaxation amenities include a hot tub, sauna, and steam rooms, along with a spa offering massages and facials. Business services: The hotel has a business center, meeting rooms, and a ballroom for events. Connectivity: Free Wi-Fi is available in rooms and public areas. In-room information: All guest rooms provide instant flight information from Pudong Airport. Pet-friendly: The hotel allows pets, though charges may apply. Rooms The hotel has 370 well-appointed guest rooms, including standard, superior, and deluxe options, with modern amenities. Apartment suites also feature a kitchenette. Some rooms include Japanese-style automated bidet toilets. Despite its proximity to the airport, rooms are well-insulated to minimize noise.

Considerations While the hotel is praised for its convenience, some guests have noted areas for improvement: Dated decor: Some reviews mention that the hotel appears dated and could use renovations, though rooms are generally clean. Inconsistent service: A few guests have experienced slow service at the front desk or issues with air conditioning. Dining costs: Restaurant prices, particularly for the breakfast buffet, have been considered...

I'm a businesswoman, and I'm usually very understanding of service lapses, but this experience was too horrible not to share. I'm simply sharing this because I don't want what happened to us to happen to anybody else!

We were two ladies travelling for 18 hours, managed to catch the last shuttlebus out of the airport at 3.30 am, and walked into the lobby right after. There were 4 people at the reception，2 men and 2 ladies. Nobody offered to help with the bags, not even the men. That's fine, probably the local hotel culture. Then one of the men checked us in, no smile, just a dont-care attitude. That's fine, it's 4am. He's probably just tired - we tried to lighten the mood by being lighthearted and joking and smiling. A porter gentleman comes and finally helps us with our bags to the room. The keycard keeps beeping "no access" and doesn't accept our card. The porter takes the keys, goes to the reception, and returns with new keys. It's still the same problem. We meddle with the door handle and accidentally press the doorbell. Im confused, but the porter is horrified! "There is already someone in the room!" he says and runs away with our bags towards the lift. The reception man had given us keys to A ROOM WITH A GUEST ALREADY IN IT!!! We were shocked! This was the first time in our lives that this happened. My colleague and I grab the rest of the bags and hurry away. But the guest (a man) in the room BURSTS out, furious, out the door in a towel. He looked like he was about to beat whoever was outside the door - and of course, that's understandable! Imagine ur in bed at 4 am, and you can hear someone trying to use a key to open ur room door, meddling with the handle and finally ringing the doorbell? He must have thought we were trying to break in! We immediately apologised and said we got the wrong room. If we were men, it might have been dangerous if we didn't apologise. When we came down to the reception, the porter was yelling at them. But the receptionist (one of the ladies this time) had a look on her face, no apology to us, not a comp,nothing. Didn't give one flying ####.

If our card had worked, we would have walked in on a sleeping guest(or worse).

Watch out for this if you stay here. Do mention this incident, and tell the reception you DONT want this...