Staying at the Crowne Plaza Shenzhen WECC for six nights was an excellent experience, combining comfort, convenience, and top-notch service. From the moment I arrived, the welcoming atmosphere and efficient check-in process set the tone for a seamless stay. The hotel’s proximity to the Shenzhen World Exhibition and Convention Center was a major advantage for my trip, as I was attending a week-long event there. It was incredibly convenient to be just minutes away, allowing me to attend early meetings without any stress or long commutes.
The room I stayed in was spacious, modern, and thoughtfully designed. The bed was exceptionally comfortable, with high-quality linens that made it easy to get a good night’s sleep after long days at the convention. The work desk in the room, along with fast Wi-Fi, allowed me to catch up on work in a quiet and productive environment. The bathroom was well-equipped, featuring a rainfall shower and a separate bathtub, both of which were perfect for relaxing in after busy days.
One of the highlights of my stay was the breakfast buffet. Each morning, the restaurant offered a wide variety of both Western and Chinese dishes, ensuring there was something to suit every palate. I particularly enjoyed the fresh pastries and the selection of fruits, as well as the made-to-order omelets. The food quality remained consistently high throughout my stay, and the service was equally impressive, with the staff always attentive and courteous.
I also took advantage of the hotel’s amenities, including the fitness center and the indoor pool. The fitness center was well-equipped, and the pool area was clean and inviting, offering a refreshing way to unwind in the evenings. The hotel’s wellness facilities were definitely a highlight, adding a touch of relaxation to my otherwise busy schedule.
What really stood out during my stay was the exceptional level of service. The staff at Crowne Plaza Shenzhen WECC were incredibly accommodating and attentive, ensuring that all my needs were met. Whether it was helping with directions, arranging transportation, or providing recommendations for nearby restaurants, their friendliness and professionalism made a lasting impression. The housekeeping team was also meticulous, keeping the room spotless and well-stocked with toiletries and bottled water.
Overall, my six-night stay at Crowne Plaza Shenzhen WECC was a delightful experience. The combination of a great location, comfortable accommodations, excellent dining, and superior service made it an ideal choice for my trip. I would highly recommend this hotel to anyone visiting Shenzhen, whether for...
Read moreMy stay was delightful from start to finish. Upon arriving at the hotel, I was warmly welcomed by the staff, who assisted me with my luggage all the way to the check-in counter. The check-in process was seamless and efficient, and I was offered a room of my preference.
Not only did the check-in staff offer to bring me to my room, but she also took the time to share details about the hotel facilities along the way, which I found very helpful. The personalized service made me feel valued as a guest.
The breakfast was a delightful experience. I particularly enjoyed the member-only menu, which allowed me to order local delicacies in addition to the international buffet breakfast. The variety and quality of the food were good, and it was a great way to start each day.
Throughout my stay, I was consistently greeted by name, which added a personal touch to the service. I must give a special shoutout to FangTing, who was very attentive and always ready to anticipate my needs, whether at the restaurant or front desk. Her exceptional hospitality truly enhanced my stay.
The guest room was in good and provided ample space for both work and relaxation. However, the only drawback was that the location of the TV was not ideal for watching while lying on the bed.
The gym equipment was sufficient for a satisfying workout, and the pool, jacuzzi, and steam bath were well-maintained and provided a relaxing way to unwind.
I would like to express my gratitude to Concierge Ben and the team for their excellent service in receiving my parcels.
Overall, my experience at Crowne Plaza Shenzhen has exceeded my expectation, thanks to the attentive staff, nice facilities, and...
Read moreI arrived at the hotel on July 20th, 2021. In the evening, I received the news that the airport where I came from had discovered several COVID-19 positive cases. The next morning, both myself and hotel were contacted by the local authorities that I need to be quarantined. Before further steps were determined by the local health officials, I was staying in my room. The hotel staff, especially Lea Huang (customer relationship manager?), have called me several times, asking if there were any needs from my side. Their service staff sent me more bottles of water, fruits, and a nice dinner (of course, they were wearing protective gears). I knew that my stay would cause a lot of trouble for the hotel, but no body was complaining, and instead tried their best to make my stay comfortable and convenient. I am very grateful for what they did for me. Another thing I would like to mention is that the hotel staff are very professional in protecting their customers’ privacy, they always checked with me before providing my information (phone numbers, etc.) to local authorities. I have stayed at this hotel many times, and it is my strong feeling that their staff are very...
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