Pullman Changshu Leeman — Hotel in Suzhou City

Once entering the Hotel the Greeting was excellent from the hotel team.At reception the ladies and gentlemen made us feel totally welcome and were very courteous.Checking in was very efficient and it only took a few minutes to complete the whole process.In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite.The room on the executive floor was to a medium size and very clean.Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again.Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment.Also milk was brought to our room without be asked again showing clearly customer care.Breakfast was presented well and also some variety, restaurant staff were also very helpful.Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues...

As a frequent business traveler to Changshu, the Pullman Changshu Leeman has become my definitive home away from home. From the moment I arrive, the staff's professionalism and genuine warmth make me feel not just like a guest, but a truly valued individual. The check-in process is always seamless, a welcome relief after a long journey.

The rooms are a perfect blend of comfort and functionality, consistently immaculate and well-appointed, providing a quiet and productive environment for me to work and a serene space to unwind. The attention to detail, from the comfortable bedding to the reliable high-speed internet, does not go unnoticed.

What truly sets this hotel apart is the consistent level of excellent service across all departments. Whether I'm having a business dinner at one of the restaurants or using the fitness facilities, the staff is always attentive, courteous, and ready to assist with a smile. It is this unwavering commitment to guest satisfaction that makes every stay so pleasant. For any business professional seeking comfort, efficiency, and a place where you are always made to feel welcome, I cannot recommend the Pullman Changshu Leeman...

The staff of Pullman Changshu Hotel was excellent and pleasant. They were very welcoming and accommodating especially Bruce, I was upgraded to the Executive floor on the 26th floor with nice view over the Sutong bridge and had the chance to enjoy the evening cocktail at the Executive Lounge. The housekeeping staff was efficient and attentive. Everyone was caring about our needs to ensure that we were enjoying our stay.In addition to the comfortable accommodations, the hotel also offered a wide range of activities and facilities for guests to enjoy. The hotel Chinese restaurant (Cantonese cuisine) has a stunning interior as well. We were able to have a relaxing breakfast and dinner every day that we were there and the price of the food was pretty reasonable in Suzhou; and was delicious...